If it is under warranty with Dell if you call them they will either send a Dell tech to fix it or ship out a replacement they may get you to try a few things first

International Dell laptop support numbers Dell - International Laptop Warranty Contact Information or take it back to place of purchase they may replace or get you to do what I have said

Damn that was fast . *thumbs up*

I'm looking up the numbers right now, but i still a lil skeptical about gettin a replacement cause these guys here in my country are grumpy and dont let loose easily, it isn't as easy as it is in the States.

Hey Guys,

@ Annihilate, if you have any trouble with Dell, please let us know and we will do what we can to assist you, it is outrageous that you should be concerned that they would not honor their warranty. It sounds to me that you have been far more than resonable in attempting to fix a lemon for as long as you have.

Regardless of the country, Dell has a warranty, and they should honor it. If they are difficult, we'll take it to their corporate offices.

Looking forward to your reply,

TTFN

LGW

Sorry for the late reply. Yeah the guys at Dell wont budge, and to top it all the supervisor i spoke to was too rude and he's like "I don't give a damn" in a milder way, i mean is that the way to talk to a customer?

Adding to it further, he's like, "There's a problem I'll solve it my way. Not according to how its convenient for you."

Forget getting a replacement, he even refused to send a technician to check it out. Can you believe that?

I mean that was like the pinnacle. I was like dumstruck. Pathetic is an understatement.

Any luck in getting through to them?

Annihilate,

The staff at PCHF are volunteers and pick up support threads as life and work permit. Several staff are off enjoying the holiday with families, so support response times aren't quite up to the norm. We will do our best to get this sorted out quickly for you though.

I'm certain that LadyGreenWitch is currently unavailable, but will be back with you as soon as possible. Please be patient as she enjoys the holiday time with her family.

Sure thing, my apologies for being a little impatient, i guess anxiety got the best of me. I'll wait for her reply though.

Thanks anyway...