I agree acer is rubbish.

Master I realy dont know what to sugest.You can buy an external case for a laptop hard drive.They are pritty cheap to buy from some were like ebay.This case will convert the hard drive to an external.This way you could connect it to another computer.

Do you have lots of files that need to be saved?

There are some online servers were you can store some files but I am not sure what they are in the USA.Does your ISP have a server storage for users like you?

It is an online backup.

Do you have a friend who would loan you an external hard drive untill you can afford a new internal laptop one?

no i dont have a lot of files mainly just a bunch of pics and stuff. i dont know anybody with an external, like i said i cant afford to buy anything im on ssa and ssi from the state and it all i can do to pay for my food and rent.

Have you got some CD/DVDs you could backup the pictures to?

no i do not. dang man this laptop is my only lifeline

Look please try not to worry let Pancake finish his work for you.

Lets wait and see what happens.

ok