Re: explorer.exe crash on start up
I'm sorry but I don't really know how to currently fix the problem. The Recovery CD is completly command based and I don't know what commands to give it. A Good friend of mine told me possibly how to fix it; however, it only applies if the problem is Service Pack 3 related. Anyway I didn't really understand what he meant, can anyone translate what he said into something that a "less-experienced" user would know how to do?
Here is what he said:
Well that is typically a corruption of the hive file. I would do one or both of two things. Firstly boot to the recovery console and run “chkdsk /r” , without the quotes of course. Then after that completes reboot and see if that fixes it (unlikely though). If that didn’t work then next, assuming SP3 can be uninstalled, boot to the recovery console and go to the Windows directory and look for the $NTUninstallKBXXXXXX file that corresponds to the SP3 install. It “may” be KB936929. Once you find it then cd into it, and then into the spuninst folder. Then type “batch spuninst.txt”. Again without the quotes. That will run the .txt file as a batch file and uninstall the service pack and put back any files that were replaced. That is assuming SP3 can be uninstalled.
I've already done the first part, can anyone translate the 2nd part with a little bit mroe detail?
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