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[Fixed] Hijackthis! Logs - My Brother is Stupid posted in the Security & Safety forums; he he he here u go ComboFix 08-04-29.3 - Administrator 2008-04-30 20:30:29.2 - NTFSx86 NETWORK Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.811 [GMT -4:00] Running from: C:\Documents and Settings\Administrator.FINELLI-AA7755D\Desktop\ComboFix.exe Command switches used ...

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  #7  
Old 05-01-2008
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Default Re: My Brother is Stupid

he he he here u go


ComboFix 08-04-29.3 - Administrator 2008-04-30 20:30:29.2 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.811 [GMT -4:00]
Running from: C:\Documents and Settings\Administrator.FINELLI-AA7755D\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Administrator.FINELLI-AA7755D\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\Web\def.htm
.
((((((((((((((((((((((((( Files Created from 2008-04-01 to 2008-05-01 )))))))))))))))))))))))))))))))
.
2008-04-29 20:57 . 2008-04-29 20:57 <DIR> d-------- C:\Documents and Settings\Administrator.FINELLI-AA7755D\WINDOWS
2008-04-29 17:26 . 2008-04-29 20:51 <DIR> d-------- C:\WINDOWS\ERUNT
2008-04-29 17:26 . 2008-04-29 20:55 <DIR> d-------- C:\SDFix
2008-04-29 17:25 . 2008-04-29 17:25 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-29 17:17 . 2008-04-29 17:17 0 ---hs---- C:\WINDOWS\S2A6B0779.tmp
2008-04-27 22:35 . 2008-04-27 22:35 110,592 --a------ C:\WINDOWS\system32\inadahcf.exe
2008-04-27 22:29 . 2008-04-27 22:29 <DIR> d-------- C:\_OTMoveIt
2008-04-27 21:59 . 2008-04-27 21:59 <DIR> d-------- C:\f2019998234629f78eb7d3
2008-04-27 21:06 . 2008-04-27 21:04 691,545 --a------ C:\WINDOWS\unins000.exe
2008-04-27 21:06 . 2008-04-27 21:06 2,558 --a------ C:\WINDOWS\unins000.dat
2008-04-27 20:57 . 2008-04-27 20:57 <DIR> d-------- C:\Documents and Settings\Administrator.FINELLI-AA7755D
2008-04-27 20:57 . 2008-04-30 20:29 352,256 --ah----- C:\Documents and Settings\Administrator.FINELLI-AA7755D\ntuser.dat.LOG
2008-04-21 14:07 . 2008-04-21 14:07 <DIR> d-------- C:\Documents and Settings\The Finellis'\Application Data\TmpRecentIcons
2008-04-19 20:35 . 2008-04-19 20:35 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\iryxwjsr
2008-04-19 20:35 . 2008-04-19 06:39 335,872 --a------ C:\WINDOWS\wdpoefan.dll
2008-04-19 20:35 . 2008-04-19 06:39 233,472 --a------ C:\WINDOWS\vadokmxt.dll
2008-04-19 20:35 . 2008-04-19 06:39 184,320 --a------ C:\WINDOWS\dpevflbg.dll
2008-04-19 20:35 . 2008-04-19 06:39 106,496 --a------ C:\WINDOWS\olgdqarf.exe
2008-04-19 20:35 . 2008-04-19 06:39 98,304 --a------ C:\WINDOWS\wxvgsdbq.exe
2008-04-01 17:46 . 2008-04-01 17:46 <DIR> d-------- C:\Documents and Settings\The Finellis'\Application Data\Move Networks
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2008-04-28 02:30 --------- d-----w C:\Program Files\CleanUp!
2008-04-28 01:08 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-03-31 00:19 --------- d-----w C:\Program Files\Calendar Creator 7.0
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2008-03-01 13:06 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\system32\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\system32\dnsrslvr.dll
.
((((((((((((((((((((((((((((( snapshot@2008-04-29_21.00.17.90 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-04-30 00:58:49 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-05-01 00:26:38 2,048 --s-a-w C:\WINDOWS\bootstat.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{CF9AB3DF-D08C-410A-A0C2-A7EFDF4726BA}]
C:\WINDOWS\system32\geBsqNGW.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 11:43 2097488]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-11-28 01:55 98304]
"SkyTel"="SkyTel.EXE" [2006-05-16 06:04 2879488 C:\WINDOWS\SkyTel.exe]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe " [2002-07-30 11:35 77824]
"WorksFUD"="C:\Program Files\Microsoft Works\wkfud.exe" [2000-08-15 21:25 24576]
"Microsoft Works Portfolio"="C:\Program Files\Microsoft Works\WksSb.exe" [2000-08-15 21:25 311350]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [2000-08-15 21:25 28739]
"a09a5c10"="C:\WINDOWS\system32\trnhsnll.dll" [ ]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2000-08-15 21:25:16 24633]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\explorer\run]
"XCHK1U0qoV"= C:\Documents and Settings\All Users\Application Data\iryxwjsr\qlapgzql.exe
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\WINDOWS\\system32\\LEXPPS.EXE"=
S3 gdrv;gdrv;C:\WINDOWS\gdrv.sys [2007-09-18 09:13]
*Newly Created Service* - CATCHME
.
************************************************** ************************
catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-30 20:31:08
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
************************************************** ************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\NavLogon.dll
.
Completion time: 2008-04-30 20:31:42
ComboFix-quarantined-files.txt 2008-05-01 00:31:38
ComboFix2.txt 2008-04-30 01:00:28
Pre-Run: 75,048,681,472 bytes free
Post-Run: 75,023,884,288 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOW S
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Micro soft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
106 --- E O F --- 2008-04-22 11:50:39


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:27 PM, on 4/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Customize Your Settings
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {CF9AB3DF-D08C-410A-A0C2-A7EFDF4726BA} - C:\WINDOWS\system32\geBsqNGW.dll (file missing)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [a09a5c10] rundll32.exe "C:\WINDOWS\system32\trnhsnll.dll",b
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [XCHK1U0qoV] C:\Documents and Settings\All Users\Application Data\iryxwjsr\qlapgzql.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{465CE279-BB7B-49DE-AB45-CD8E169E01C1}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{A84F197A-A7D3-43FF-85FB-6277E411A95C}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
--
End of file - 4400 bytes
Attached Files
File Type: txt log.txt (6.4 KB, 1 views)
File Type: log hijackthis.log (4.3 KB, 1 views)


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Last edited by Pancake; 05-01-2008 at 01:53 AM. Reason: Copied and pasted for better viewing....
  #8  
Old 05-01-2008
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Default Re: My Brother is Stupid

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

O2 - BHO: (no name) - {CF9AB3DF-D08C-410A-A0C2-A7EFDF4726BA} - C:\WINDOWS\system32\geBsqNGW.dll (file missing)
O4 - HKLM\..\Run: [a09a5c10] rundll32.exe "C:\WINDOWS\system32\trnhsnll.dll",b
O4 - HKLM\..\Policies\Explorer\Run: [XCHK1U0qoV] C:\Documents and Settings\All Users\Application Data\iryxwjsr\qlapgzql.exe
Reboot.....
==================================
Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Open *notepad* and copy/paste the text in the quotebox below into it:
Killall::
File::
C:\WINDOWS\S2A6B0779.tmp
C:\WINDOWS\system32\inadahcf.exe
C:\WINDOWS\wdpoefan.dll
C:\WINDOWS\vadokmxt.dll
C:\WINDOWS\dpevflbg.dll
C:\WINDOWS\olgdqarf.exe
C:\WINDOWS\wxvgsdbq.exe
C:\Documents and Settings\All Users\Application Data\iryxwjsr\qlapgzql.exe
Folder::
C:\f2019998234629f78eb7d3
C:\Documents and Settings\All Users\Application Data\iryxwjsr
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"a09a5c10"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\explorer\run]
"XCHK1U0qoV"=-
Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.


Refering to the picture above, drag CFScript.txt into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt
Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.

*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.Altering this script in any way could damage your compter*


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joeyfine agrees: helpful!
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  #9  
Old 05-01-2008
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Default Re: My Brother is Stupid

thanks for your help!
Attached Files
File Type: log hijackthis.log (3.9 KB, 1 views)
File Type: txt ComboFix.txt (10.8 KB, 1 views)


__________________
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PCHF Rules & Home Page & Prework

Think we did a good job? Donating keeps this going!

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MCSA, CCNA, A+ Certified.

  #10  
Old 05-01-2008
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Default Re: My Brother is Stupid

Ok.Good.All done.You should be fine now..


This will clear away any of the files and folders that were created by ComboFix.
Go to :
Start > Run then copy and paste the following highlighted text below and click OK.
ComboFix /u


Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.
Download and scan with CCleaner from CCleaner - Download
1. Starting with v1.27.260, CCleaner - Download installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.
In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.
__________________

=========================================
Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.
Before installing go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then install the newest version.
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6u6 (Java SE Downloads).

==============================================
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (Microsoft Windows Update) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


================================================== ======
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (What is ActiveX control? - A Word Definition From the Webopedia Computer Dictionary)
You can download SpywareBlaster here here (MajorGeeks.Com - Contacting Download Site)
SpywareBlaster tutorial (Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware)
Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)
Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (Blocking Unwanted Parasites with a Hosts File). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (The Hosts File and what it can do for you)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok

Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (Freeware downloads Security-Privacy - Anti-Virus Tools at SnapFiles.com) to choose one.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (Understanding and Using Firewalls) webpage out.
Here (Freeware downloads Security-Privacy - Personal Firewalls at SnapFiles.com) are some Vista compatible firewalls also.

Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.
Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).
Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:
Open Internet Explorer. Go to Tools > Internet Options….
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.

Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:
Spyware Warrior: Rogue/Suspect Anti-Spyware Products & Web Sites
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:
Spyware Warrior: Anti-Spyware Testing (Guide)

Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!


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