yes i use avast antivirus. i downloaded the file and let it run. then ran silent runners again. here is the log. thanks
"Silent Runners.vbs", revision 56, Silent Runners - Adware? Disinfect, don't reformat!
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"SUPERAntiSpyware" = "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" ["SUPERAntiSpyware.com"]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++}
"VTTimer" = "VTTimer.exe" ["S3 Graphics, Inc."]
"SMSERIAL" = "sm56hlpr.exe" ["Motorola Inc."]
"LSBWatcher" = "c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" ["Hewlett-Packard Company"]
"ISUSScheduler" = ""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" ["Macrovision Corporation"]
"ISUSPM Startup" = "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM .exe -startup" ["Macrovision Corporation"]
"hpsysdrv" = "c:\windows\system\hpsysdrv.exe" ["Hewlett-Packard Company"]
"ISUSPM" = ""C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler" ["Macrovision Corporation"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Inc."]
"HP Software Update" = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" ["Hewlett-Packard Co."]
"avast!" = "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" ["ALWIL Software"]
"!AVG Anti-Spyware" = ""C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized" ["GRISOFT s.r.o."]
"SBCSTray" = "C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe" ["Sunbelt Software"]
"KBD" = "C:\HP\KBD\KBD.EXE" ["Hewlett-Packard Company"]
HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\
{8b15971b-5355-4c82-8c07-7e181ea07608}\(Default) = "Fax"
\StubPath = "rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.UnInstall.PerUser" [MS]
{94de52c8-2d59-4f1b-883e-79663d2d9a8c}\(Default) = "Fax Provider"
\StubPath = "rundll32.exe C:\WINDOWS\system32\Setup\FxsOcm.dll,XP_UninstallP rovider" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\
{0347C33E-8762-4905-BF09-768834316C61}\(Default) = (no title provided)
-> {HKLM...CLSID} = "HP Print Enhancer"
\InProcServer32\(Default) = "C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll" ["Hewlett-Packard Co."]
{053F9267-DC04-4294-A72C-58F732D338C0}\(Default) = (no title provided)
-> {HKLM...CLSID} = "HP Print Clips"
\InProcServer32\(Default) = "C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll" ["Hewlett-Packard Co."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo! Inc."]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "c:\Program Files\Sonic RecordNow!\shlext.dll" [null data]
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}" = "SampleView"
-> {HKLM...CLSID} = "SampleView"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {HKLM...CLSID} = "Universal Plug and Play Devices"
\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {HKLM...CLSID} = "YMailShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi2005010104.dl l" ["Yahoo! Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Documents and Settings\Compaq_Owner\My Documents\Rar file opener\rarext.dll" [null data]
"{2C537739-793D-4214-9CF6-1371C4F1B1EB}" = "DSShellExtension"
-> {HKLM...CLSID} = "DSShellExtension Class"
\InProcServer32\(Default) = "C:\Program Files\Deskshare\Digital Media Converter\DSShellExtHandler.dll" ["DeskShare"]
"{34F4B935-17DC-4885-8BC9-CCD1ADF42F93}" = "Record ISO Image to CD"
-> {HKLM...CLSID} = "CISORecorderContextMenu Object"
\InProcServer32\(Default) = "C:\Program Files\Alex Feinman\ISO Recorder\ISORecorder.dll" ["Alex Feinman"]
"{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler"
-> {HKLM...CLSID} = "Microsoft Office Metadata Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.d ll" [MS]
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler"
-> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.d ll" [MS]
"{472083B0-C522-11CF-8763-00608CC02F24}" = "avast"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["GRISOFT s.r.o."]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She llServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> !SASWinLogon\DLLName = "C:\Program Files\SUPERAntiSpyware\SASWINLO.dll" ["SUPERAntiSpyware.com"]
<<!>> igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandler s\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandler s\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Documents and Settings\Compaq_Owner\My Documents\Rar file opener\rarext.dll" [null data]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {HKLM...CLSID} = "YMailShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi2005010104.dl l" ["Yahoo! Inc."]
HKLM\SOFTWARE\Classes\Directory\shellex\ContextMen uHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Documents and Settings\Compaq_Owner\My Documents\Rar file opener\rarext.dll" [null data]
HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHa ndlers\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
Create ISO Image from directory\(Default) = "{34F4B935-17DC-4885-8BC9-CCD1ADF42F93}"
-> {HKLM...CLSID} = "CISORecorderContextMenu Object"
\InProcServer32\(Default) = "C:\Program Files\Alex Feinman\ISO Recorder\ISORecorder.dll" ["Alex Feinman"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Documents and Settings\Compaq_Owner\My Documents\Rar file opener\rarext.dll" [null data]

Group Policies {policy setting}:
--------------------------------
Note: detected settings may not have any effect.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\
"NoCDBurning" = (REG_DWORD) dword:0x00000000
{unrecognized setting}
HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\
"DisableRegistryTools" = (REG_DWORD) dword:0x00000000
{Prevent access to registry editing tools}
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System\
"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}

Active Desktop and Wallpaper:
-----------------------------
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Loca l Settings\Application Data\Microsoft\Wallpaper1.bmp"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Startup items in "Compaq_Owner" & "All Users" startup folders:
--------------------------------------------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Co."]

Enabled Scheduled Tasks:
------------------------
"Basic clean-up" -> launches: "C:\Program Files\Panda Security\Panda Internet Security 2008\PlaTasks.exe /LimpiezaProgramada:3407509875687" [file not found]
"Basic clean-up1" -> launches: "C:\Program Files\Panda Security\Panda Internet Security 2008\PlaTasks.exe /LimpiezaProgramada:3411648629640" [file not found]
"RegCure Program Check" -> launches: "C:\Program Files\RegCure\RegCure.exe ShowReminders" [null data]
"RegCure" -> launches: "C:\Program Files\RegCure\RegCure.exe -t" [null data]
"WebReg Photosmart D7200 series" -> launches: "C:\Program Files\HP\Digital Imaging\bin\hpqwrg.exe "Photosmart D7200 series"" ["Hewlett-Packard Co."]

Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "C:\WINDOWS\system32\pnrpnsp.dll" [MS]
000000000005\LibraryPath = "C:\WINDOWS\system32\pnrpnsp.dll" [MS]
Transport Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 28
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{F2CF5485-4E02-4F68-819C-B92DE9277049}"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ieframe.dll" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.6.0_03"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.6.0_03"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll" ["Sun Microsystems, Inc."]
{58ECB495-38F0-49CB-A538-10282ABF65E7}\
"ButtonText" = "HP Clipbook"
"CLSIDExtension" = "{E763472E-A716-4CD9-89BD-DBDA6122F741}"
-> {HKLM...CLSID} = "ClipBookBtn Class"
\InProcServer32\(Default) = "C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll" ["Hewlett-Packard Co."]
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\
"ButtonText" = "Yahoo! Services"
"CLSIDExtension" = "{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo! Inc."]
{700259D7-1666-479A-93B1-3250410481E8}\
"ButtonText" = "HP Smart Select"
"CLSIDExtension" = "{A93C41D8-01F8-4F8B-B14C-DE20B117E636}"
-> {HKLM...CLSID} = "EnhSelectionBtn Class"
\InProcServer32\(Default) = "C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll" ["Hewlett-Packard Co."]
{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
avast! Antivirus, avast! Antivirus, ""C:\Program Files\Alwil Software\Avast4\ashServ.exe"" ["ALWIL Software"]
avast! iAVS4 Control Service, aswUpdSv, ""C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"" ["ALWIL Software"]
avast! Mail Scanner, avast! Mail Scanner, ""C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service" ["ALWIL Software"]
avast! Web Scanner, avast! Web Scanner, ""C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service" ["ALWIL Software"]
AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["GRISOFT s.r.o."]
HP CUE DeviceDiscovery Service, hpqddsvc, "C:\WINDOWS\system32\svchost.exe -k hpdevmgmt" {"C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll" ["Hewlett-Packard Co."]}
HP Network Devices Support, HPSLPSVC, "C:\WINDOWS\system32\svchost.exe -k HPService" {"C:\Program Files\HP\Digital Imaging\bin\HPSLPSVC32.DLL" ["Hewlett-Packard Co."]}
hpqcxs08, hpqcxs08, "C:\WINDOWS\system32\svchost.exe -k hpdevmgmt" {"C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll" ["Hewlett-Packard Co."]}
Net Driver HPZ12, Net Driver HPZ12, "C:\WINDOWS\System32\svchost.exe -k HPZ12" {"C:\WINDOWS\system32\HPZinw12.dll" ["Hewlett-Packard"]}
Pml Driver HPZ12, Pml Driver HPZ12, "C:\WINDOWS\System32\svchost.exe -k HPZ12" {"C:\WINDOWS\system32\HPZipm12.dll" ["Hewlett-Packard"]}
Sunbelt CounterSpy Antispyware, SBCSSvc, ""C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe"" ["Sunbelt Software"]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}
Windows Media Player Network Sharing Service, WMPNetworkSvc, ""C:\Program Files\Windows Media Player\WMPNetwk.exe"" [MS]

Print Monitors:
---------------
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monito rs\
Canon BJ Language Monitor S520\Driver = "CNMLM3m.DLL" ["CANON INC."]
PCL hpz3l5ha\Driver = "hpz3l5ha.dll" ["Hewlett-Packard Company"]

---------- (launch time: 2008-03-03 13:06:33)
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 48 seconds, including 6 seconds for message boxes)

Click Start>All Programs>Accessories>System Tools>Scheduled Tasks
Right-click>Delete the following tasks:

Basic clean-up
Basic clean-up1
RegCure
RegCure Program Check

Reboot

How is your system running now?
Do you still receive the strange box/window?
In msconfig, do you still have the "no name" entries?

i deleted the things you said from sceduled tasks and then rebooted. no difference after reboot. still have svchost.exe using 100% cpu and won't stop.still have 1 entry in msconfig that is unnamed. I was able to get rid of that strange window by disabling the process " pchbutton.exe" though. thanks and am waiting for further instructions.

1. Click Start->Run, type "services.msc" (without quotation marks) in the
open box and click OK.
2. Double click the service "Automatic Updates".
3. Click on the Log On tab, please ensure the option "Local System account"
is selected and the option "Allow service to interact with desktop" is
unchecked.

4. Check if this service has been enabled on the listed Hardware Profile.
If not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is "Automatic".
Then please click the button "Start" under "Service Status" to start the service.
6. Repeat the above steps with the other service: Background Intelligent Transfer Service (BITS)

Step 4: Re-register Windows Update components and Clear the corrupted Windows Update temp folder

1. Click on Start and then click Run,
2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and
press Enter.
3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message,
click OK.
4. Please repeat these steps for each of the following commands:

REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL

After the above steps are finished. Since temporary folder of Windows Update may be corrupted. We can refer to the following steps to rename this folder
that

1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

net stop WuAuServ
(note, you might need to reboot before the net stop command will work)

2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

net start WuAuServ



Download RunScanner

Run the program and save a .run file - zip that file and attach it to your reply.

finished your instuctions. everything went pretty smooth. attached is the file from runscanner . i also included the log file in case you wanted to see that too.

Download the attached file and "unzip" it.

Double-click Fix.run then click "Fix Selected items"

Attach a new .run file..

ummmm......... ya forgot to attach the file.