Volume in drive C has no label.
Volume Serial Number is 98FA-4EB7
Directory of c:\WINDOWS\system32
08/04/2004 07:00 AM 24,576 userinit.exe
1 File(s) 24,576 bytes
Directory of c:\WINDOWS\system32\dllcache
08/04/2004 07:00 AM 24,576 userinit.exe
1 File(s) 24,576 bytes
Total Files Listed:
2 File(s) 49,152 bytes
0 Dir(s) 191,127,924,736 bytes free

Follow the steps outlined here for clean booting your pc. Basically what you are going to do is disable all non-essential programs/services and then add them one at a time until you see what causes the issue.

hi Dahli i want to thank you for your time on this matter but i think its time to move on i went to microsoft link the what was posted but no luck so iam going to do what i dont want todo is reinstall a new copy of the OS thanks again p.s. this forum is great keep up the good work.....

I am sorry to hear that - but sometimes a reinstall is the quickest and easiest fix. Thanks for the update.