Hi. I am having pc problems and assume it is a spyware/virus problem. Everything seemed fine until my Norton Internet Security was about to expire. I tried to download the renewal, but couldn't get it to install. I removed all norton products and purchased Micro Trend. I had trouble getting it to install as well, but with tech support got it done. However, it still won't run a scan. It proceeds to 29% and then a window opens that says management has had to close...sorry for the inconvience. Any ideas what to do?
Thank you!!!

Hello and Welcome to PCHF

Please Follow These Instructions in the following link
Prework

thanks for the reply. I have tried everything. Went to this prework even. Am considering a system restore, but am scared. Now I've tried to download so many detection programs that I may have made it worse. What a mess! Still thanks very much. I will attempt this again. Or blow it up for sure! LOL!
AJ

greetings LadyGreenWitch
I followed your instructions and it seemed to clean up alot of stuff. After doing all you asked; I run MicroTrend and it completed with no problems. Thank you a ton! Still wonder if there is anything I can do to speed up the computer again. Attached are my reports. Thank You!
AJ

Attached Files

	hijackthis.log (13.4 KB, 3 views)
	Report-Scan-20080130-091402.txt (6.9 KB, 1 views)
	SUPERAntiSpyware Scan Log - 01-30-2008 - 11-51-10.log (16.5 KB, 2 views)

Thank you for being here. I did the prework and posted in HJT.

HI welcome to PCHF one of the security staff will look at you logs soon.