A side note- where would I go to learn about some of this stuff for future reference? Thanks

Please be patient as our security team is very busy...

to answer your question...
HJT is a very powerful tool-- you can damage your computer's software if you are not trained/experienced in it's use.

If you really want to learn about malware-- and it's removal procedures
MalWare Removal • Index page
It is a never-ending battle
There are many reference links from there also--The instructors at MRU are very
highly regarded in the field--they have sites of their own, etc.

Hello and welcome to PCHF,

Please download VundoFix.exe to your desktop.

* Double-click VundoFix.exe to run it.
* Click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will reboot your computer, click OK.
* Please post the contents of C:\vundofix.txt.


Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.


After the reboot, Disable your antivirus program and go here and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee.

When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All. Then copy/paste that log back here, along with the contents of C:\vundofix.txt and a new HijackThis log please.

Well I have downloaded Ad-Aware SE Personal, Spybot S&D, and AVG. I have run all programs and quarantined or vaulted all the viruses or trojans they have found. Then I deleted them but the problem continues. Should I just restore my whole system, and if I do what will it delete and what will I need to save so I wont lose anything? Thanks for responding, I really appreciate your help.

Follow Dahli's directions-- restore won't do anything...
Specialized tools are needed here-- if you read Dahli's posts and do what he says-- it will save you a LOT of trouble.
He is a Security Analyst-- and knows his stuff.

System Restore will replace system files and leave your programs and other stuff untouched. The problem is that your infection is not in the system files. I you do a system restore you will still continue to have the same problems. The tools you used are good tools but they do not get everything, if they did you would not be here. Please follow the previous instructions and we will get your system clean.

Thanks.