For instance, the volume control icon at the bottom corner wont work, and although I know how to make the icon appear, the computer says the Volume Control Program is not installed but theres no way to install it. I already tried going to the control panel to add the program. Also it wont let me turn on Windows Firewall, its placed in the off position but and will not let me click the button to turn it on. It's just a lot of little things like that. Thank you very much for helping me get rid of the viruses and what not on my computer, I really appreciate your help.

Click Start>Run then type cmd
In the new window that opens type the following:

dir /a/s c:\sndvol32*.*>C:\log.txt & start notepad C:\log.txt

Post the log it creates here.

It's a short log:




Volume in drive C has no label.
Volume Serial Number is 0CAF-33A1

Directory of C:\SWSetup\I386

08/04/2004 08:00 AM 9,135 SNDVOL32.CH_
08/04/2004 08:00 AM 56,489 SNDVOL32.EX_
08/04/2004 08:00 AM 1,283 SNDVOL32.HL_
3 File(s) 66,907 bytes

Total Files Listed:
3 File(s) 66,907 bytes
0 Dir(s) 20,899,135,488 bytes free

Click Start>Run then type cmd

In the new window that opens type the following commands:

cd c:\
cd c:\swsetup\i36
expand sndvol32.ex_ c:\windows\system32\dllcache\sndvol32.exe
exit

That should restore your volume control

When i go to enter in those lines, do I use enter after each line or just space bar. I keep receiving a message that says 'The filename, directory name, or volume label syntax is incorrect. Thanks.

Sorry, press the ENTER key after each line.