
- There we go.
Click Start > Control Panel > Add/Remove Programs
Uninstall Java version 1.5.0.2
1. Download this file -
combofix.exe to your
Desktop.
Note:
It is important that it is saved directly to your desktop
2. Double click
combofix.exe & follow the prompts.
This can take a while, so please be patient.
If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished.
3. When finished, it shall produce a log for you,
C:\ComboFix.txt. Post the
ComboFix log and a fresh
Hijackthis log in your next reply.
Do
NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
Do
NOT run ComboFix more than once.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Do not run Combofix more than once.
In case you see a
sed.cfexe error with the option to send a report or not, choose "don't send".
The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.