Friends XP SP2 working fine until yesterday. No firewall in place.

First symptom can't find smtp server (Orange stuff) using Outlook Express and so can't send emails.

Next IE can find Orange webmail but after logging in comes back with "Can't Find Server" etc.

Next IE can load google but can't find the pages it finds (eg HijackThis Logfileauswertung) but can load bbc.co.uk but not btinternet.com. Reset all options in IE to defaults and same problem.

Also restored Belkin router to factory defaults, set it up again, same results. (Have System Restored to last Saturday as well)

Installed Firefox, importing nothing from IE, same problems with Firefox.

Also the already installed AVG & Ad Adware can't contact servers for updates.

Loaded Ad-Aware & Spybot with latest updates from memory stick.

Now try to boot in Safe Mode (with & without networking) and fail. Can only boot in full mode.

So ran Ad-Aware & Spybot in full mode & no reported problems..

So after all that very frustrating stuff please find HJT log attached.

Appreciating your help already!!

Attached Files

aahijackthis.log (6.7 KB, 3 views)

Hi elpmek,

Sorry about the delay in getting back to you.
We have a staff of techs who have a wide variety of skills and will be able to help you with your problem, this is not my area of expertise, one of the folks who can help you should be along shortly.
Thank you
Cart

hello elpmek....obviously the first thing to do is get a firewall on the system. I'd recommend Zone Alarm, it's free, and I've been using it for a few years now. There are other options out there, you can hit majorgeeks.com and search for free firewalls there.

Now for the fixes:

Download ComboFix from Here or Here to your Desktop.

• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Next, print these out. please close all other applications, start hjt again, click 'perform system scan only', place a tick next to the following and click 'fix checked'

O17 - HKLM\System\CCS\Services\Tcpip\..\{BC14C859-A819-4488-A103-F8A23B3AE30B}: NameServer = 4.2.2.1,4.2.2.2

Reboot, and post both the combofix log and a new hjt log.

thanks,

v

Thanks for the reply. However have just recently found the answer here:

Orange Problems - View topic - Speedtouch driver for Win 98 (NOT SE) - Orange Broadband, Orange Email, Orange Mobile Phones - OrangeProblems.co.uk (formerly WanadooProblems.co.uk)


which fixed the MTU settings

thanks

no problem, I'll mark this answered and toss it on the fixed pile.

Thanks again,

v