Ok.You will have to remove the old version of ComboFix before you get it again.Both links are working..


Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe
Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads Save the text that will open (report.txt) to your desktop.

Should you have problems connecting to the internet after the fix, follow these instrutions.
Please go to Start -> Control Panel Network Connections. Rightclick on your default connection (usually Local Area Connection or Dial-up Connection if you are using Dial-up) and leftclick on Properties. Doubleclick on the Internet Protocol (TCP/IP) item and select the button that says "Obtain DNS servers automatically". Click OK twice, and restart your computer.

In your next reply, please include the report.txt. Thanks

============================

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.
O17 - HKLM\System\CCS\Services\Tcpip\..\{77D49E22-DBBD-468B-B1B1-DABCAEE0A956}: NameServer = 194.54.90.226
O17 - HKLM\System\CCS\Services\Tcpip\..\{8D8E9C29-BEC2-40CB-8C60-312E3066944D}: NameServer = 194.54.90.226
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9446425-03A5-407D-BF2E-C9ADFC0FA0C8}: NameServer = 194.54.90.226

Post a new HJT log when done.

Sorry for the delay...was out of the office due to the holiday. I've downloaded Combofix to my PC (had to do the usual external hard drive work-around), now I just need to download Fixwareout. I hope to run both programs and post the logs by tomorrow evening. Thanks again for your help!

Here is the FixWareout log:

Username "Joe" - 11/28/2007 22:57:30 [Fixwareout edited 9/01/2007]
~~~~~ Prerun check
HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\tcpip\parameters\interfaces\{77D49E22-DBBD-468B-B1B1-DABCAEE0A956}
"nameserver"="194.54.90.226" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\tcpip\parameters\interfaces\{8D8E9C29-BEC2-40CB-8C60-312E3066944D}
"nameserver"="194.54.90.226" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\tcpip\parameters\interfaces\{A9446425-03A5-407D-BF2E-C9ADFC0FA0C8}
"nameserver"="194.54.90.226" <Value cleared.
Successfully flushed the DNS Resolver Cache.

System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....
~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\run]
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\isuspm.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"MimBoot"="C:\\PROGRA~1\\MUSICM~1\\MUSICM~3\\mimbo ot.exe"
"MSKDetectorExe"="C:\\Program Files\\McAfee\\SpamKiller\\MSKDetct.exe /uninstall"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"ShStatEXE"="\"C:\\Program Files\\Network Associates\\VirusScan\\SHSTAT.EXE\" /STANDALONE"
"McAfeeUpdaterUI"="\"C:\\Program Files\\Network Associates\\Common Framework\\UpdaterUI.exe\" /StartedFromRunKey"
"Network Associates Error Reporting Service"="\"C:\\Program Files\\Common Files\\Network Associates\\TalkBack\\tbmon.exe\""
"Broadcom Wireless Manager UI"="C:\\WINDOWS\\system32\\WLTRAY.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_03\\bin\\jusched.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\run]
"ModemOnHold"="C:\\Program Files\\NetWaiting\\netWaiting.exe"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.ex e"
"DellSupport"="\"C:\\Program Files\\DellSupport\\DSAgnt.exe\" /startup"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~

And here is the HJT log (please note, none of the three files above appeared in the HJT report, so I couldn't select them to be fixed):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:54 PM, on 11/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Pottery Barn | Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Learn about Dell's notebooks, desktops, monitors, printers plus computer electronics & accessories.
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Learn about Dell's notebooks, desktops, monitors, printers plus computer electronics & accessories.
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE (file missing)
--
End of file - 7678 bytes

Please let me know how to proceed. Thanks!

Joe

That looks like its fixed your problem....

That's fantastic! I didn't want to jump to conclusions, but I did a test search on Google, and the results were actual links, not the shopping junk I've been getting for the past few months.

One followup question, though...will this process have gotten rid of the stuff on my wife's profile on the PC? I see most of the procedures I did were for the C drive, so I'm assuming this has wiped the virus off the PC entirely.

Thanks so much for your help!

Joe

The virus/malware has gone from the drive an the profile will not be affected....

This will clear away any of the files and folders that were created by ComboFix.
Go to :
Start > Run then copy and paste the following highlighted text below and click OK.


================================

Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

=========================================
Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6u3 (Java SE Downloads).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
Click the
Download
button to the right.
Check the box that says:
Accept License Agreement.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.

UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (Microsoft Windows Update) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


================================================== ======
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (What is ActiveX control? - A Word Definition From the Webopedia Computer Dictionary)
You can download SpywareBlaster here here (MajorGeeks.Com - Contacting Download Site)
SpywareBlaster tutorial (Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware)
Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)
Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (Blocking Unwanted Parasites with a Hosts File). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (The Hosts File and what it can do for you)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok

Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (Freeware downloads Security-Privacy - Anti-Virus Tools at SnapFiles.com) to choose one.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (Understanding and Using Firewalls) webpage out.
Here (Freeware downloads Security-Privacy - Personal Firewalls at SnapFiles.com) are some Vista compatible firewalls also.

Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.
Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).
Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:
Open Internet Explorer. Go to Tools > Internet Options….
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.

Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:
Spyware Warrior: Rogue/Suspect Anti-Spyware Products & Web Sites
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:
Spyware Warrior: Anti-Spyware Testing (Guide)

Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!

Thanks again for your help! My wife and I really appreciate it!