Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

• Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
• Click the red Moveit! button.
• Close OTMoveIt

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Reboot, and post a new hjt log please.

thanks,

v

Alright... when I hit the "move it" button, it said it could not create the log, but it showed up in the results box to the left. I restarted my computer, and here is the new hijackthis log. Thank you.

Attached Files

hijackthis.log (9.0 KB, 1 views)

let's try this

Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:



Refering to the picture above, drag CFScript.txt into ComboFix.exe
Restart your computer.
When finished, it shall produce a log for you at C:\ComboFix.txt
Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.

*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*

thanks,

v

Here are the new logs. Thank you.

Angela

Attached Files

	Combofix.txt (18.3 KB, 2 views)
	hijackthis.log (9.1 KB, 2 views)

okay, it's still there....grrrr. I'm going to ask one of the heavy hitters to come in and take a look at this.

thanks,

v

Ok.Lets see if this will kill the beastie....


Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Open *notepad* and copy/paste the text in the quotebox below into it:

Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.


Refering to the picture above, drag CFScript.txt into ComboFix.exe
Restart your computer.
When finished, it shall produce a log for you at C:\ComboFix.txt
Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.

*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*

Ok here are the logs. Thank you!

Attached Files

	ComboFixlog.txt (14.5 KB, 1 views)
	hijackthis.log (8.9 KB, 1 views)