I recently recieved the dreadful Spyware virus. My mother purchased Norton Anti-Virus for my computer, and it worked for a day or so, but now I have been recieving ads to buy Spystorm. They either can appear as pop-ups, or just take over my screen when I click on a link. For instance, if I am checking my aol mail, then the screen usually changes advising me to purchase Spystorm. I also have a black screen covering my computer telling me my computer may be infected with Spyware. I understand this is just a mask, and can see my old background when the screen turns on or off. Currently, I tried changing the background to a random picture I found off of the internet, so now I see flowers rather than that awful message, but I am still unable to change my background back to one of the pre-mades that came with the computer. I will go to 'Display' on my Control Panel, and under Desktop I cannot change 'Browse', anything in the scroll box, or 'Position' it is also causing my computer to run more slowly than it used to. If it matters I am using a Dell computer with Windows XP. Thanks in advance to anyone who can help me!

Hi savemycomputer Please click the Prework link in my signiture (just underneath this post) and post back with the log files attatched from the scans.
If you need any help during the Prework steps just ask.

Matt

Hi there and welcome to PCHF, could you complete the Pre Work, (Link in my sig) and post the logs as attachments for our security team to look at?

Bugger beaten to it by Cowburn

Thanks for your quick responses! I am on Step 3, and I was wondering should I download all of those programs, the ones listed under 'All Users', or just the one listed underneath '2000/XP/Vista Users'?

*EDIT*

Also, how do I exit safemode, once I enter it?

Please download all 3.

And to exit safemode, simply restart your computer normally

Here are all the logs:

hijackthis.log

Report-Scan-20070930-161038.txt

-cont in next post-