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[Fixed] Hijackthis! Logs - PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc... posted in the Security & Safety forums; Went on vacation with my wife and son... my cousin was house/dog sitting for us and when we came back our house and dog were fine but our computer...ouchhhhh!!! my ...

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  #1  
Old 09-14-2007
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Lightbulb PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Went on vacation with my wife and son... my cousin was house/dog sitting for us and when we came back our house and dog were fine but our computer...ouchhhhh!!! my cousing admitted browsing several xxx sites and this is what i have on my computer now:

the monitor is all black with warning letters written in red:

Warning! Spyware threat has been detected on your PC.
Your computer has several fatal errors due to spyware activity.
Your IP address is xx.xxx.xx.xxx and via this address an unauthorized access was gained by another computer. It is strongly recommended to install an antispyware software to close all security vulnerabilities.


Also, I get prompts to go and buy a spyware products. My computer is very slow and it seems there is something always running in the background.

Also I can't access the task manager. When I attempt to acces it I receive a message: "Task manager has been disabled by your administrator"

Please help, we bought this computer only 7 weeks ago.

Thank you.


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Old 09-14-2007
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Default Re: PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Welcome to PCHF!

First and foremost, DO NOT BUY ANYTHING!! Second, please follow the prework link in my signature and post the 3 logs produced and then our security team will get your computer all cleaned up.

Thanks,
Adam


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Old 09-15-2007
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Default Re: PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Here is what I have so far. It took a while though to run all of it.

1. AVG scan. When it was done I got "no reports available" However it seemed that 4 items were not resolved:

Adware Generic
Adware Accoona
Adware ActivShopper
Hijaker.Small

I am attaching SuperAnitSpyware and HijackThis logs.

CCleaner is all set. No files that couldn't be cleaned.

Thank you again. Waiting for further instructions.
Attached Files
File Type: log hijackthis.log (9.7 KB, 1 views)
File Type: log SUPERAntiSpyware Scan Log - 09-15-2007 - 00-11-38.log (2.0 KB, 0 views)


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Old 09-15-2007
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Default Re: PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Someone from the Security Team will help you as soon as they can. I have moved this to the HijackThis logs section.

Thanks,
Adam


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Old 09-15-2007
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Default Re: PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Thanks Adam. Why the AVG scan reported "no reports available"?


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Old 09-15-2007
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Default Re: PLEASE HELP!!! nothing seems to work for malware, spyware, vundotrojan etc...

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {AB5FE6E5-7C72-4B89-85D0-D57E7AEAC236} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Reboot ..................................

================================

Please download Combofix from HERE
Save ComboFix to the desktop.
1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Post the contents of that log in your next reply with a new hijackthis log.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.


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