well, from afar it's never easy, but let's try this. Next time you are at the pc, start
hjt, click 'perform system scan only', close ALL other windows, including the internet, place a tick next to the following and click 'fix checked'.
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9C76F41F-51D7-4138-ACFF-2B0479199D8E} - (no file)
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\jqwrsofv.dll",realset
reboot and post a new log.
thanks,
v