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PC Forum PC Help Forum » Security & Safety » [Fixed] Hijackthis! Logs » my documents have disappeared, wonder what went wrong

[Fixed] Hijackthis! Logs - my documents have disappeared, wonder what went wrong posted in the Security & Safety forums; I see. Let's have a check with Panda ActiveScan, since HijackThis doesn't scan the entire system after all. Run Panda ActiveScan . Once you are on the Panda site click ...

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  #19  
Old 07-19-2007
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I see.

Let's have a check with Panda ActiveScan, since HijackThis doesn't scan the entire system after all.

Run Panda ActiveScan.
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report.
Do you have a recent restore point in System Restore before the files went missing?
Did you also have any files in the Pictures and Music Folder? If yes, are they still there now?


  #20  
Old 07-19-2007
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my machine won't connect to internet unfortunately.Using LAN connection

Ta


  #21  
Old 07-19-2007
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Then do you have either SUPERAntiSpyware or AVG Anti-Spyware on your system? You can run them as well.


  #22  
Old 07-19-2007
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i can download the installation file and run it on the machine, will download superantispyware


  #23  
Old 07-19-2007
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Sure, I'll wait for it.


  #24  
Old 07-19-2007
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scan results as requested
Attached Images
File Type: jpg superanti-log.JPG (87.4 KB, 3 views)
Attached Files
File Type: log SUPERAntiSpyware Scan Log - 07-19-2007 - 04-03-16.log (9.8 KB, 2 views)



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