okay, SAS cleaned up all of it.....you need to avoid bearshare, as that is most likely (read: definitely) where you are getting all these trojans.

Also, when you run avg, make sure you set everything to either quarantine or delete; currently, AVG didn't delete anything.

logs clean, marking fixed, but steer clear of p2p sites.



v

swizzle:

chiaz noted that the stuff that avg choked on could be a possible wareout infection. Let's try something just to be sure:

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://swandog46.geekstogo.com/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please post another log. Then run another avg scan, and post both back here.


Thanks,

v

here are the wareout, avg, and hjt logs as requested. Not sure if this is related or not, when I open any microsoft office document (that is already created, doesn't happen if I open a new excel or word sheet) it always opens a window saying please wait while windows configures Norton antivirus 2006, and then it is immediately interrupted by an error message that says "Norton antivirus 2006 does not support the repair feature, please uninstall and reinstall." I say ok (twice) and it goes away and opens my document. When I go into add/remove programs the only Norton program is personal firewall.I have also tried to locate Norton in a folder (windows, or program files), but it is not there.

thanks
Swizzleskin

Attached Files

	fixwareout report.txt (2.5 KB, 3 views)
	hijackthis.log (5.7 KB, 1 views)
	Report-Scan-20070731-030005.txt (10.0 KB, 1 views)

the wareout worked, log is clean.

Do you have your norton disk? Try uninstalling and reinstalling it. May also want to call norton support; they have surpringly good tech support (probably due to the high volume of calls )

let us know what happens.

thanks,

v

Glad we are clean, I have avg set to scan nightly, and this morning there were only cookies in the log. The Norton was a third party install (my service provider uses it with its web browser (Yahoo.rogers.com) will look into it more, otherwise I cannot find Norton anywhere on my PC.

Thanks again,
Swizzleskin

It takes a little getting used to... but I'd suggest using Firefox for your browser. You could eliminate Norton from the picture-- and be safer too.

Firefox - Rediscover the Web