I have been away for two days and come back home to find this,

Spylocked on my system.

The information I have dug out is people were downloading porn yesterday. Feel pretty mad at this and have to do all this work again on my clean system. Open house becomes abused here temperatures running preeeeeetty high.


ive attatched a log. I understand they installed a spyware revoval tool to try to do something before i got back this morning. They dont know which and its not showing on system but i cant be sure of anything just at the moment.


Giles. thanking you all again in advance.


ps have the wee window from spylocked popping up all the time ... they also said that they uninstalled this program with its uninstaller but i see no such uninstaller and cant verify if this is the truth or not.

Attached Files

hijackthis.log (4.7 KB, 2 views)

Hi giles,

Can you follow prework in my signature and come back with all three logs if running windows xp, thanks Chris.

ok .. prework done .. sorry i should have know to follow that i wa just a litle distracted by what had happened in my absence.

ill detail what i did for your sake ..

ran hjthis in normal mode ... the one you have.

prework 1 done

safe mode run ccleaner

safe mode run spyware + log + clean + log

reboot

safe mode run spyware + log and no infection

run kapersky its clean

reboot

normal mode run kapersky online scan

. finish .

still see icon for spylocked on bar bottom right with flashing red circle with diag red bar and pops up window coming on intermittently.

send all to you.


Thanks Chris.

Giles

ps .. i still have not turned system restore back and wont till you say so ... wont reboot either till have go ahead.

files attached .. no anitvirus logs as they say clean.

Attached Files

Log files.rar (6.5 KB, 0 views)

HI Giles,

LOL im not a security analyst *looks up - wish i was* lol. One of our analysts will be with you soon, in the meantime can you answer to say whether the voyager problem is sorted in that thread.

Thanks,

Chris

wow. Dunno what you did, or how you did it, but you did it right, that's for sure. Let's start with AVG alone and go from there.

First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program. After the trial period, the scanner will continue to work, and you will still be able to receive updates; however, certain advanced setting will no longer be available unless purchsased

1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
   • Select "Automatically generate report after every scan"
   • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
   IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
5. If you have any infections you will prompted, then select "Apply all actions"
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.

Be sure to post the hjt log AFTER the avg has run, as I have seen avg clean up some of what is on your machine. Not all of it, but at least some it. So you should be posting back 2 logs, the avg FIRST, the hjt SECOND.

Thanks, giles.

v

havent used pc yet .. with me .. be on it shortly .. evrything always happens at once lol.

when i say i havent slept in 62 hours I really mean exactly that. lol

I thought it polite to keep you informed so i post but its brief.

Really have no energy to find that post chris moving the mouse take all i have lol but yes its done. I will put an answer up as to how it was resolved as i feel its important in its simplicity.

Another 9 hours up then sleep. i will be onto it tomorrow evening when i get to relax again.

see you soon.

Giles


thanks to the both of you.

Thanks