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jakedude182

Ok I will use xcleaner,

This is my home private computer that I am using for my schoolwork and entertainment.
Will xcleaner clean it?

jakedude182

I downloaded it and ran it, I selected the option under the cleaning tab-quickly scan for malware programs- it finished saying "Cleaning Completed", it took about 2 minutes, I couldn't find a way to get a log. The malware scanner in it wasn't available on the free version.
One of the links in it led to an updated trial version of it which said it had all the features of the pay for version-link below, should I update it?
New Version Available

I did find have perfect keylogger in its encyclopedia.
Is it safe to delete perfect keylogger using spysweeper if there is not a better way?

Thanks, Jake

valis

yes it is, but I doubt it will get rid of it all. There's a few things we can do. It could also be a false positive, but that remains to be seen. Once that is done, please do the following:

Download Superantispyware (SAS)

SUPERAntiSpyware.com - AntiAdware. AntiSpyware. AntiMalware.

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.

jakedude182

ok it is scanning now, Ihave deleted perfect keylogger from spy sweeper. Is it normal that the more RAM there is available makes processes use more memory than they would without the added Ram?

Thanks, Jake