Hi could someone please look at this log file. each time I try conect to Google I am directed to another site. I have done scans but still have a problem

Attached Files

hijackthis.log (8.8 KB, 5 views)

hello mahlea, and welcome to the forums.....if you could click on the prework link in my signature, that will have you go through some preliminary steps that will clean out some of the nasties in there, and should leave you with two logs, one from AVG and one from HJT. If you could then attach the two logs, we can get started.

Thanks,

v

Hi Valis, I have just done a scan with AVG as you requested and the report says "no problems to report".The Hijack log is already attached. Since yesterday, I have been having major trouble to connect to my ISP as well and getting lots of Zone Alarm alerts also. Got one now. says "New Program Picasa is trying to access the internet. Identification; Not available in Zone Alarm. Application; Picasa Update. exe Destination IP 127.0.0.1: Port 4339
Trust you can help. Mahlea

picasa is a google application that you should be able to remove via start > control panel > add/remove programs > picasa OR google picasa.....did you recently install Comodo AntiSpam? That's causing some blocking on your LSP's but I don't want to remove it if you want it there. That's what's hosing your internet connection......we may just end up yanking it anyhow, we'll see what your response is.....

Thanks,

v

I have been using Comodo for 6 months or more. No trouble with it so far. Would remove it if necessary. I do use Picasa and don't want to lose it if it can be helped.

I have done a second AVG scan Still no problems to report.

I would just allow the picasa to update itself. If it's an app you use, and it's trying to update itself, let it do what it wants.....can't hurt you, let's put it that way.

What problems are you getting from your ISP?