Can it please get looked at sometime

reboot into safe mode (click here for instructions on how to do that), run hjt this again, choose scan only, and place a tick next to the following:

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)


Is this the URL of your ISP? iQon Technologies

If it isn't, we need to do something about it. Other than that, the log looks pretty clean. I'd run the ATF in the prework just to clean some stuff up.


thanks,

v

What do i do after i have placed the tick?

Yes i do have an iqon pc.

click 'fix checked'. Sorry, my bad. Did you run the ATF in teh prework, as well?

ok thanks,

I will do ATF later

thaks, Jake

As your a tech, I would like to ask you what MDM.exe is?
There is nothing wrong with it i just don't know why it is there or what it does.

Thanks, Jake

Google is your friend

mdm.exe Windows process - What is it?