All of the sudden, nothing loads in FF and IE. It isn't my Internet, because my messenger and FTP client all connect, but neither of the browsers will. Firefox will eventually, if I keep pressing reload over and over again, IE won't at all.

I have cleared cache's and all that, ran virus scan, ad-aware, spybot S&D, and the again in safemode... nothing is getting detected (and if it did, after deleted, it didn't fix the problem).

I have used the diagnostic thing over at firefox, but nothing is working...

Any suggestions?

EDIT: Just realized I put this in the wrong place, sorry..

Moved to Internet Help: Wolfey

Hi Cooley,

Welcome to PCHF, we have a wonderful team of techs here, and I feel certain that we will be able to help you get to the bottom of this.

I realize that you ran a number of anti-virus, and anti-spyware programs, however that doesn't necessarily mean that there isn't still malware, or that it isn't reinstalling itself.

Can you please follow the instructions for PreWork in my signature, and attach the resulting logs? Once we have completely ruled out malware as a culprit, we can more accurately troubleshoot other possiblities.

Looking forward to your reply,

TTFN

LGW

Ok, here's the logs..

Attached Files

	hijackthis1.txt (5.3 KB, 2 views)
	Report-Scan-20070114-080001.txt (4.3 KB, 2 views)

Hi Cooley,

Thanks for those, yes you definitely still have some malware mucking about in your PC. Please download Shoot the Messenger, SpySweeper (14 day free trial), and RegSupremePro from my signature. Also, please download SDBOTGUI. Please save them to your desktop, update SpySweeper, and RegSupremePro.

You will want to do this fix in Safe Mode, so you will probably want to print these instructions.

Before booting into Safe Mode, please make sure that your System Restore is disabled. Then boot into Safe Mode.

Run the cleaner you used in the PreWork instructions previously, (or you could use CCleaner from my signature, my personal favorite).

First run the SDBOTGUI, click Go, and let it remove the worm.

Next run SpySweeper, make sure that all options are selected in the Custom Sweep section of the Sweep page under Options. Run a full system scan, and allow it to fix everything that it finds. Please save a log, and post that back here with your HJT log at the end.

Then run Shoot the Messenger, it is a small application that will disable your Windows Messenger, an unnecessary utility that leaves you vulnerable to PopUp attacks.

Next run HijackThis, and fix the following if they are still there:

My suggestion is that you also uninstall StarDock, it has been known to cause problems, and until you have everything fixed, it is one less to worry about.

Now boot back into Normal Mode. Run the cleaner again, then run RegSupremePro, it will want to make a backup of your cache, let it. Click on the Registry Cleaner tab, and select Aggressive. When it has finished, click on Select, choose All. Click on Fix, and let it fix everything it finds.

Reboot yoru PC, and run HJT one more time to generate a log, and post it back here.

Looking forward to your reply,

TTFN

LGW

Alright, so here it all is..

However: the SDBOTGUI didn't find any worm..

It wouldn't let me attach the spysweeper.... so I uploaded it to here:

http://zeldalinks.net/Spy Sweeper Session Log.txt

EDIT: I believe the problem has been solved. Still look at it, I guess, but I am able to go through the Internet at fast speeds again..

Attached Files

hijackthis2.txt (5.6 KB, 3 views)

Moved to Hijackthis! Logs