Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
This is from SmitfraudFix and needs no alarm. Delete it if you want to, otherwise you can leave it alone, safely.
Same goes for this:
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Owner\My Documents\Desktop part 2!\SmitfraudFix\Process.exe
Next:
- Please download the Killbox.
- Unzip it to the desktop but do NOT run it yet.
- Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.
- Once in Safe Mode, please run Killbox.
- Click "Delete on Reboot".
- Paste the following into the top "Full Path of File to Delete" box.
- C:\WINDOWS\Downloaded Program Files\startbf2.inf
- Click the red-and-white "Delete File".
- Click "Yes" at the Delete on Reboot prompt.
- Click "No" at the Pending Operations prompt.
Restart your computer. Download
Ad-Aware SE Personal and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.
1) Run Ad-Aware, and click
Check for updates now.
2) Select Configurations (click the Gear wheel at the top) as follows:
- General Button > Safety & Settings: Check (Green) all three.
- Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
Click
Proceed.
3) To start the scan, Click > "Scan Now" at left
- Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
- Select "Search for low-risk threats"
- Select "Perform full system scan"
- Click Next
4) When the scan has completed, select Next.
- In the Scanning Results window, select the "Critical Objects" tab.
- Right-click on the screen and choose "Select all objects"
- Click Next to remove the infections found, and click OK to the prompt.
- Restart the computer.
Can I see a fresh AVG Anti-spyware log please? Don't lose heart - we are getting there!