
Hi Rosa,
Welcome to PCHF. We have a wonderful team of techs here, with a wide bredth of knowledge. I am sure that we can help you sort this out.
I have a feeling that your problem is going to be malware related, so before we spend too much time troubleshooting the Installer, can you please carefully follow the instructions for PreWork in my signature.
I am going to move your thread to the
HJT Log Forum. You will want to post back the requested logs as attachments. Once we take a look at what is there, we can more intelligently proceed.
Looking forward to your reply,
TTFN
LGW