I was having problems with using a HP Scanjet 4370 and HP Officejet All-In-One 4215 both installed. The Image Zone & Solution Center are not working properly - so I contacted HP and they advised me to uninstall both products and start over with the information they provided me.
Well, when I went into my "Add/Remove Programs" - something really weird went on - I have lots of things listed in there that were never there before and also, it no longer gives the Change / Remove Option.
Can someone please explain to me what happened and how to correct it????
I could not Copy/Paste, so I will type what's listed:
BufferChm
Copy
CP_AtenaShokuninlConfig
CP_CalendarTemplates1
CP_Package_Basic1
CP_Panorama1Config
Creative Projects
CueTour
Destinations
DocProc
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSEMAIL
Essqui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
ESSvpaht
ESSvpot
GdliplusUpgrade
HiJackThis1.99.1
HLPIndex
HLPSFO
HP Listings (3)
InstantShare (& Devices)
J2SE Runtime Env. 5.0 - Upgrades 6 & 9
KSU
Microsoft .Net Framework 1.1 (& 2 Updates)
Microsoft (Products & Upgrades)
Messenger 7.5
MSXML 4.0 SP2 (2 KB's)
Notifier
Ofoto_XMI
OTtBP
OTtBPSDK
overland
PanoStandAlone
PhotoGallery
QFolder
QuickProjects
Randmap
Scan
ScannerCopy
SFR
SHASTA
SKIN0001
Skins HP (1 & 2)
SKINXSDK
SolutionCenter
Sonic_Primo SDK
Spy Sweeper
Tray App
VPRINTOL
WD FAT32 Formatter
WebFlds XP
WebReg
WindowsXP SoftwareUpdates
Wireless
How do you find out what some of these listed items are? Is there a web-site or somewhere to look them up?
I went through Start, Programs, & there was an Uninstall option on the HP Office-All-In 4215 so I used that. Did that remove everything that needed to deleted (registry, etc.)??
I also have a Kodak Z730 installed.
And, I recently installed an external hard drive.
I noticed that Microsoft has a scanner too. I have no idea what version of Microsoft I am using - in Windows Explorer - there are like 3 different versions listed.
I thank you in advance for any assistance/answers you can give me.
Happy Holidays!!!!!!!!!!!
CrazyKate
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| [Fixed] Hijackthis! Logs - [Resolved] HELP Plz!!! Add/Remove Programs posted in the Security & Safety forums; I was having problems with using a HP Scanjet 4370 and HP Officejet All-In-One 4215 both installed. The Image Zone & Solution Center are not working properly - so I ... |
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#1 |
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Bronze Member
![]() Join Date: Oct 2006
Posts: 64
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Last edited by CrazyKate; 12-13-2006 at 10:27 PM. |
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#2 |
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Tech Member
![]() Join Date: Jul 2006
Location: Western Australia
Posts: 6,068 PC Experience: Elite PC Guru
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Hi Kate,
I'm not 100% sure of what each of those pieces of software is for...but i just did a quick google search on a couple of entries...and apparantly they're spyware. Can you please follow the Prework steps in my signiture and post the resulting logs back here?
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#3 |
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Bronze Member
![]() Join Date: Oct 2006
Posts: 64
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If I already am using SpySweeper w/Anti-Virus, do I still need to download and use the AVG Spyware???
Thanx!! |
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#4 |
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PC Dinosaur
![]() ![]() Join Date: Dec 2006
Location: Shepparton
Posts: 3,616 PC Experience: The Gun
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Sometimes it is best to check the pc with a few different programs so I would another good one for spywhere and is free is spybot search and destroy you can get it here The home of Spybot-S&D! this one of I have found usefull the other one metioned are very good to
Last edited by madmatt2006; 12-14-2006 at 03:41 AM. |
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#5 |
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Tech Member
![]() Join Date: Jul 2006
Location: Western Australia
Posts: 6,068 PC Experience: Elite PC Guru
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We recommend AVG because it is free, and our prework steps locate every nasty thing in your computer.
It's pretty much the most effective way to scan your computer - takes a bit of time, but it's worth it.
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#6 |
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PC Dinosaur
![]() ![]() Join Date: Dec 2006
Location: Shepparton
Posts: 3,616 PC Experience: The Gun
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Just a quick question do you recommend only using 1 antispywhere program or do you use a few differnet ones to get what the other spywhere programs have missed? I have used ms antispywhere and AVG and Spysweeper and Spybot and they all seem to find different things not one of the programs seem to get all of the spywhere
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#7 |
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Tech Member
![]() Join Date: Jul 2006
Location: Western Australia
Posts: 6,068 PC Experience: Elite PC Guru
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Not entirely sure mate
![]() Take a read of the prework and see what it says Joe5 devised it I believe, but he has gone AWOL recently.
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Joe5 devised it I believe, but he has gone AWOL recently.














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