Pancake,
Thanks for the help...here's the log report as you asked ... What do you think? BTW, I couldn't get my pc to open in safe mode w/ F8 key...had to do it manually.??
Van II
Saturday, November 11, 2006, 12:37:10 PM (03192) Log file started
Saturday, November 11, 2006, 12:37:10 PM (00000) "C:\Program Files\CA\CA Internet Security Suite\caunst.exe" /u /product=av
Saturday, November 11, 2006, 12:37:15 PM (03196) Running in uninstall mode.
Saturday, November 11, 2006, 12:37:17 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:37:18 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:37:19 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:37:19 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:37:20 PM (03191) Checking installation requirements for CA Internet Security Suite ...
Saturday, November 11, 2006, 12:37:20 PM (03183) Checking permissions on registry keys ...
Saturday, November 11, 2006, 12:37:20 PM (03172) Checking permissions on directories ...
Saturday, November 11, 2006, 12:37:20 PM (03201) Checking for other user sessions ...
Saturday, November 11, 2006, 12:37:21 PM (03191) Checking installation requirements for CA Anti-Virus ...
Saturday, November 11, 2006, 12:37:21 PM (03183) Checking permissions on registry keys ...
Saturday, November 11, 2006, 12:37:22 PM (03172) Checking permissions on directories ...
Saturday, November 11, 2006, 12:37:52 PM (00000) CA Anti-Virus
Saturday, November 11, 2006, 12:37:52 PM (03200) Adding applications to trusted program list ...
Saturday, November 11, 2006, 12:37:52 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:37:52 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:37:52 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:37:52 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:37:52 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:37:52 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:37:52 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:37:52 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:37:52 PM (00000) caav.exe - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) cavrep.exe - Result = 1
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) isafe.exe - Result = 2
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) vetmsg.exe - Result = 3
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) *** RemoveFirewallTrustedApps - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) CA Internet Security Suite
Saturday, November 11, 2006, 12:37:53 PM (03200) Adding applications to trusted program list ...
Saturday, November 11, 2006, 12:37:53 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:37:53 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:37:53 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:37:53 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:37:53 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:37:53 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:37:53 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:37:53 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:37:53 PM (00000) casecuritycenter.exe - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) cctray\cctray.exe - Result = 1
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) ccupdate\ccupdate.exe - Result = 2
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:53 PM (00000) licreg.exe - Result = 3
Saturday, November 11, 2006, 12:37:53 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:54 PM (00000) caunst.exe - Result = 4
Saturday, November 11, 2006, 12:37:54 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:37:54 PM (00000) *** RemoveFirewallTrustedApps - Result = 0
Saturday, November 11, 2006, 12:37:54 PM (03197) Uninstalling CA Anti-Virus ...
Saturday, November 11, 2006, 12:38:21 PM (00000) "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\unvet32.exe" /Silent
Saturday, November 11, 2006, 12:40:00 PM (00000) ExitCodeProcess = 0
Saturday, November 11, 2006, 12:40:00 PM (03186) Removing license data ...
Saturday, November 11, 2006, 12:40:00 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:00 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:01 PM (03199) Updating registry ...
Saturday, November 11, 2006, 12:40:01 PM (03188) Removing uninstall information ...
Saturday, November 11, 2006, 12:40:02 PM (03197) Uninstalling CA Internet Security Suite ...
Saturday, November 11, 2006, 12:40:04 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:04 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:10 PM (03186) Removing license data ...
Saturday, November 11, 2006, 12:40:10 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:10 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:10 PM (03199) Updating registry ...
Saturday, November 11, 2006, 12:40:10 PM (03188) Removing uninstall information ...
Saturday, November 11, 2006, 12:40:11 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:11 PM (03187) Removing shortcuts from Start Menu ...
Saturday, November 11, 2006, 12:40:13 PM (00000) PathPFW - Result = <empty>
Saturday, November 11, 2006, 12:40:13 PM (00000) *** InitEnrollment - Result = 1
Saturday, November 11, 2006, 12:40:13 PM (00000) EnrollTarget - Result = C:\Program Files\CA\CA Internet Security Suite\caunst.exe
Saturday, November 11, 2006, 12:40:13 PM (03194) Adding 'C:\Program Files\CA\CA Internet Security Suite\caunst.exe' to trusted application list
Saturday, November 11, 2006, 12:40:13 PM (00000) UnenrollResult - Result = 0
Saturday, November 11, 2006, 12:40:27 PM (03173) Log file finished - Result = 0
+++ --- +++ --- +++
Saturday, November 11, 2006, 12:45:38 PM (00000) "C:\DOCUME~1\Owner\LOCALS~1\Temp\cacu_001.exe" /cleanup
Saturday, November 11, 2006, 12:45:39 PM (03173) - = 0
+++ --- +++ --- +++
Saturday, November 11, 2006, 12:45:40 PM (00000) "C:\DOCUME~1\Owner\LOCALS~1\Temp\cazz_001.exe" /null
Saturday, November 11, 2006, 12:45:40 PM (03173) - = 0
+++ --- +++ --- +++
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