Sorry didnt Intend to be a pain, Im not yet used to how the site works, please forgive me..

No problem Thanks for your patience....

Sorry for the delay.

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find brwmgr32.dll.

Click once on the service to highlight it.

Click Stop

Right-Click on the service.

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'.


Please do the same for avctool.dll.



Can I see a new HijackThis log now?

chiawaikian thanks for the directions, however, I do not have anything of that name in services box ? would it be under anything else ?

My bad sorry, I got mixed up.

Please run HijackThis and place a checkmark by the following entries:
O20 - Winlogon Notify: brwmgr - C:\WINDOWS\SYSTEM32\brwmgr32.dll
O20 - Winlogon Notify: davctool - C:\WINDOWS\system32\davctool.dll

Close all other windows except HijackThis and press "Fix Checked". Then close HijackThis and restart the computer.

Then,

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Show hidden files and folders.
• Uncheck the Hide protected operating system files (recommended) option.
• Click Yes to confirm.
• Click OK.

Navigate to and delete the following files:
C:\WINDOWS\SYSTEM32\brwmgr32.dll
C:\WINDOWS\system32\davctool.dll


Then restart the computer again and post the new log in your next reply.

You say....
Navigate to and delete the following files:
C:\WINDOWS\SYSTEM32\brwmgr32.dll
C:\WINDOWS\system32\davctool.dll
Sorry..navigate to where ?? I did the rest of what you told me to do..now Im stuck again...new to this Im sorry, can you explain ?

Didnt I already delete these when I said ok and closed highjack ?