Hya Helpme123456, welcome to PCHF.
Do you use the
LogMeIn remote control software yourself?
First please go to add/remove programs and uninstall these, if present:
WhenUSaveNow
Media Gateway
Now download
Brute Force Uninstaller to your desktop.
- Right click the BFU folder on your desktop, and choose Extract All
- Click "Next"
- In the box to choose where to extract the files to,
- Click "Browse"
- Click on the + sign next to "My Computer"
- Click on "Local Disk (C: ) or whatever your primary drive is
- Click "Make New Folder"
- Type in BFU
- Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download
MediaGateway Remover.
Save it in the same folder you made earlier (c:\BFU).
Then, please go to Start > My Computer and navigate to the C:\BFU folder.
- Start the Brute Force Uninstaller by doubleclicking BFU.exe
- Behind the scriptline to execute field click the folder icon
and select MediaGateway.BFU
- Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
- Wait for the complete script execution box to pop up and press OK.
- Press exit to terminate the BFU program.
After that run
HijackThis , select to do a "system scan only" and then place a check beside each of the following:
(if still present)
O4 - HKLM\..\Run: [DaemonTools_WhenUSaveNow_Installer] C:\Program Files\DaemonTools_WhenUSaveNow_Installer\DaemonToo ls_WhenUSaveNow_Installer.exe
O4 - HKLM\..\Run: [Media Gateway] C:\PROGRA~1\MEDIAG~1\MEDIAG~1.EXE
O4 - HKLM\..\Run: [dmqjt.exe] C:\WINDOWS\system32\dmqjt.exe
Now first close all windows and browsers other then HijackThis , then click
Fix checked and close HijackThis.
Then manually delete these files/folders:
(if still present)
C:\Program Files\
DaemonTools_WhenUSaveNow_Installer
C:\PROGRAM FILES\
Media Gateway
C:\WINDOWS\system32\
dmqjt.exe
After that reboot your pc, and post a new HijackThis log please.