I am currently facing this same problem. What should I do about it? I do not know much stuff about computer anyway. So please help. Thanks!

Hi Teddy,

Welcome to PCHF. First let's start by getting you your own thread. It is always best to begin your own thread, rather than posting your questions in someone elses. If you find a thread that has similar situations listed, you can always paste the URL into your post so that the techs can have a reference point.

We'll call yours Teddy Yeo's Malware problems.


Please follow the instructions for PreWork in my signature, making sure to save the ewido log to post back here along with the HijackThis log.

Looking forward to your reply,

TTFN

LGW

Hi. I realised I have tons of infections so what to do about it? By the way, I am having other problems. I cant access to Safe Mode as my computer keep restart and I have to choose the option of the Last Known Good Configuration*something like that*. So how too?

I have deleted all the infections, but there are still popups.
Erm, there are still some infections left still and I cant get rid of them.

Hi there TeddyYeo.


First please use 'F-Look2Me to remove Look2Me.

1. Download f-look2me.zip
2. Unzip f-look2me.zip
3. Run f-look2me.exe
4. Reboot the machine



After that uninstall Messenger Plus to get rid of the Lop infection that comes with it:


1. Go to Add/Remove programs. Double click on "Messenger Plus!" (or click on Remove) (See quote below!)
2. The "Messenger Plus! - Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program.
3. The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall.
4. If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling.
5. To complete the uninstallation, follow the instructions that are displayed (the first one is to close all your Internet Explorer windows, that's very important). When everything is complete, restart your computer and, hopefully one nasty infection is gone.



Download Brute Force Uninstaller http://www.merijn.org/files/bfu.zip and unzip it to it’s own folder (c:\BFU).
Run the program and click the Web button located on the top right corner.

Copy and paste the below web address into the address bar of the Download script window:

http://metallica.geekstogo.com/alcanshorty.bfu

Checkmark the following boxes:

Use settings specified in script for the above option.
Show log after script ends.

Execute the script by clicking the Execute button.
When it finishes running, click the Save button for a copy of the log. Post the log created by the script when you have completed the fix.






When done with that , please post the BFU log , a new ewido log , and a new HJT log.

A system error reading a resource occured!

Server error 404

Not Found

The page you requested was not found on server, please go back and try again. Probably you used an outdated link or an old bookmark.
If you followed a link on our site, please try it again in a few minutes.

Greetings TeddyYeo. At which stage of Joe's instructions did you get this error message?