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011010 · 12:08 AM

just trying to free my computer of any memory eating viruses or what ever.
all of the sudden my computer has been running really sluggishly

thanks!

In-post log removed, and replaced by attachement. (Bluefish)

Bluefish

Hi 011010!
My welcome to PC Help Forum!

Please be patient until one of our Security Team Members comes online to take a look at your log.
Also, can you post logs as attachements (in the future) please.

Thanks,

Bluefish

joe5

Hi there 011010.

You have a LOP infection that often comes together with Messenger Plus. To remove it we will try the simple way first.

1. Go to Add/Remove programs. Double click on "Messenger Plus!" (or click on Remove) (see quote below!!)

2. The "Messenger Plus! - Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program.

3. The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall.

4. If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling.

5. To complete the uninstallation, follow the instructions that are displayed (the first one is to close all your Internet Explorer windows, that's very important). When everything is complete, restart your computer and, hopefully one nasty infection is gone.

When removing Lop.com from the Add/Remove screen it may not show up as Messenger Plus instead also look for these and remove them if present:

Window Search
Window Searching
Lop.com
LOP SEARCH
Browser Enhancer
Ultimate Browser Enhancer
L.O P. Un insta11
L O.P. Un instal1
Live 0n line Portal
Live.0nli ne Porta1
Window Active

Finally there is a step in the removal process of Messneger Plus where the sponsor asks if you want to uninstall that aswell, You have to click YES to this part of the removal process

If you dont do this corretly then you will have no other choice but to reinstall Messenger Plus and then go through the whole removal process again from the start.

Then post a new hjt log please.

011010 · 08:53 PM

hey thanks for solving that problem!
heres the new updated hijackthis log.

im sure i have to get rid of the following:
- O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
- R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nlcrbecpiavgiwundqhyjiju.net/...MQEMqaWfL.html
- O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

these are the ones that look unfamiliar to my knowledge and would like to rid of, LMK thanks!

joe5

Originally Posted by 011010

im sure i have to get rid of the following:
- O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

This is a driver from a Wacom tablet device , and legit.

- R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nlcrbecpiavgiwundqhyjiju.net/...MQEMqaWfL.html

This one is still from the LOP infection , and indeed needs to be removed.

- O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

This is an legit service from youre Ipod.

these are the ones that look unfamiliar to my knowledge and would like to rid of, LMK thanks!

As i mentioned above , the LOP infection (and messengerplus3) is still present. Try the removal instructions again carefully and make sure you dont miss a step or it will reinstall itself again.

Also i would recommend to go to winupdate and install atleast sp1 but preferebly sp2 , and other updates to protect youre pc.

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