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Ok Joe registry file is done and report attached...

report.txt

This is not going aswell as usuall..


Looks like they have to be manually removed. Go to start/run/regedit


First make a backup:

Click on the FILE menu and select export
Save the file as backup. Save the file somewhere you will remember and not delete.
IMPORTANT: make sure to set the export range to ALL




Then navigate to:

HKEY_CLASSES_ROOT\CLSID\

{6EC11407-5B2E-4E25-8BDF-77445B52AB37}



HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\

{6EC11407-5B2E-4E25-8BDF-77445B52AB37}



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\

WebNexus



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\

{9E248641-0E24-4DDB-9A1F-705087832AD6}



And right click on the items in bold and select remove.


Then post a new Qoologic log.

PS, it could be tommorow before i repley back. :sleepy1:

Ok Joe ty I will do all that a bit later on will take me awhile to navigate all that,thankyou Joe for your time and patience,sleep well my friend...Andy

Joe i am having a problem with your last post in respect to regedit.
When i go to the Export Registry Editor i know I where I can save it to etc,but,what file do I save?

Also what u asked me to look for in Registry Editor, I can not find any of them
Where this one is
HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\
I found the shellex folder but it was under SHCmd and it contained Drop handler and Icon handler,no ColumnHandlers?
I can find the places u ask but none of the Bold text u gave me.I am pretty sure I am in the right place( but there again who knows with me:computer_ )
I will go through and have another look as the night goes on.
Sorry Joe if I am not able to grasp the concept of some of this I feel a goose at times asking so much ......Thanks Again Andy

Sounds like you understand everything just fine. Quite saying youre sorry. (j/k)

But if they are not there , then that would explain why we couldn't remove them... But why is Findqoologic finding them then...:computer_



Can you run a new Ewido scan and post the log to see if that still finds anything? And does youre pc still have any problems?

Hi Joe,
please find attached the ewido scan,it showed all clear.
The comp is running fine,other than a few small probs which i will post at a later date,there is no indication of what problem i had prior.
I am starting to understand some of this we r doing now,i ran the qoologic scan a few times last night and the same thing kept coming up( which is what we have been chasing)how ever I would not atempt to clear anything if anything showed up.Ok Joe here is the scan result.......Thankyou AndyScan report_20051224.txt.txt

The Ewido log is indeed completly clean , Its strange but if the .reg files cant remove those entry's , and if manuall searching say they arent there then im pretty sure it is a false reading somehow.


What are the other problems you have?