Hello...
i think i have serious problems...
first i noticed that on every startup my mcafee firewall and privacy service are disabled for a seconds then enabed again, and now my virus scan doesnt work " there are some missing component " , when i tried to reinstall mcafee i got this popup "class not registered" then" an error occurred while installing Mcafe HTML dialog component" . running Spylog in safe mode found some programs running at startup i disabled them and only after this i could start spylog startup scan that found "Antivirus disable notify, firewall disable notify"
here is the last hijackthis reports :



Thanks for helping...

Bob

Attached Files

log.txt (19.1 KB, 12 views)

:smiley: Hi Bob4bob,

Welcome to PCHF. We have a wonderful group of techs here and I feel sure that we will be able to track down the cause of your difficulties.

Let me take a look at your HiJackThis log and I will be right back.

TTFN

LGW

Hi again Bob4bob,

I am really shocked that anything could get in given your protection. It is possible that you are having some conflict with your anti-spyware programs, but that seems unlikely to be the cause of your symptoms.

Let's start here, and if I have missed anything our Senior Security Analyst will be along soon and can add to the fix.

First, can you please make sure that you have disabled your System Restore, and have all files and folders showing. Can you please download CCleaner and RegSupremePro from my signature. Then can you please download and run Housecall, also from my signature. Let it fix anything that it finds.

Now make sure that Spy Sweeper and ewido are completely updated, then boot into Safe Mode, stay there until you have finished these instructions.

Install and run CCleaner, choose all options including Advanced, answer OK to all warnings. Click on Analyze, then Click on Run Cleaner. Exit CCleaner.

Run a full system scan with Spy Sweeper, make sure all Sweep Options are selected EXCEPT Do Not Sweep System Restore Folders. Quarantine everything that it finds.

Now run an ewido scan, allow it to fix all that it finds. Save the log so that you can post it back here.

Now run HijackThis! and fix the following;Then delete the items in Bold.
Note, the R0 & R1 entries are for clarification sake, they are not virus' just seem to be conflicting.
Now run CCleaner again and boot back into regular mode. Install and run RegSupremePro, it will want to make a back up of your cache, let it. Then click on Registry Cleaner, choose Aggressive. Let it run. When it has finished, click on Select, choose All. Click on Fix. Let it fix everything that it finds.

Run HJT one more time and post the new log along with the ewido log back here. Look forward to your response.

TTFN

LGW

hello...
first am sorry for not attaching the log, i just didn't read your instructions, and thank you for your reply. before i sent the the log , i disabled system restore , and had all folders and files showing.
after i got your reply i did everything as you asked except updating spysweeper, cause i've been using a trial version that has been expired:undecided, so i uninstalled it.:undecided

i still think i have trojans or spywares. cause before mcafee virus scan act like this it found trojan 2 or 3 times and couldn't delete it. and b.coz mcafee firewall was blocking attacks all the time (every sec.i recieved attacks) and now i have kaspersky Anti-Hacker, and i think it's crashed coz. 3 times my pc restarted when i tried to lock the connection. but now it's working( i DON"T UNDEERSTAND) ... please help...:cry:
here are the logs...
thanks for helping

Bob

Attached Files

	hijackthis.log (7.8 KB, 2 views)
	Scan report_20051123.txt.txt (2.5 KB, 2 views)

Mcafee probebly quarentined or blocked them , nothing to worry about now i think.

Youre logs look clean but you could try one or more online AV scans and run stinger to check , see for links below.


But first i would fully uninstall ZoneAlarm and Mcafee since that could cause problems with you new Nod32 and Kaspersky antihacker. That could be the cause of youre crashes.


And that youre Firewall "was blocking attacks all the time " is normall , that can be anything from a bot , to youre ISP checking youre connection or something. Nothing to worry about , thats what its for.

If you still have problems with Mcafee then you can follow the insructions below:

I have noticed that the best way to sort out Mcafee problems is to uninstall it, remove all traces of it from C:\PROGRAM FILES and then intall it again.

Once you have uninstalled it make sure you reboot your computer so that the services will no longer be running, once you reinstall it should work.