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NeenahDee

It still didn't accept it as a Word doc. Converted to plain text . . .

Thanks!

Neenah

joe5

Have a go with these:

Motherboard chipset:
http://www.msi.com.tw/program/suppor...?UID=11&kind=1

Soundcard:
http://us.creative.com/support/downl...35&Image4.y=13

Videocard:
http://www.nvidia.com/object/winxp_2k_81.95.html

DirectX 9.0c:
http://www.microsoft.com/windows/dir...ds/default.htm

NeenahDee

:computer_ Hello again--

I've updated the nvidia drivers and the DirectX. I have the drivers for the motherboard, but am not sure of how to go about doing this one. Looks like I have to go into BIOS and mess with things. Not terribly confident of that, never having done it before. Always a concern when I'm entering a spot where I could trash my PC totally! But, perhaps I'm sweating the small stuff?

Went to Creative to get the sound driver, but when I tried to install, I got a Couldn't detect a SoundBlaster card installed message.

So I checked it out in the device manager and it says that I have Creative AudioPCI (ES1370) SB PCI 64/128 (WDM) If that is a totally different card, I couldn't find a driver for it. It doesn't come up in their list. If it's actually the right one, well . . . it's being an idiot! I downloaded all the drivers to one folder I named PC drivers, just it case it matters. . . which I didn't think it would . . . but what do I know?!

The last few times that my pc crahsed, I got a couple other errors. One is a Memory Ram problem. I've downloaded the tool for that at MS's site. But if you have a better one, I'm ready to try it. Going to run the MS one shortly.

The other message says it's a hardware failure. Most often, though, it's still the device driver issue. I'm hoping that's the case...sure hope it's nothing more horribly serious!

Anita

joe5

Originally Posted by NeenahDee

:computer_ Hello again--

I've updated the nvidia drivers and the DirectX. I have the drivers for the motherboard, but am not sure of how to go about doing this one. Looks like I have to go into BIOS and mess with things. Not terribly confident of that, never having done it before. Always a concern when I'm entering a spot where I could trash my PC totally! But, perhaps I'm sweating the small stuff?

No need to go in youre bios , just download the VIA Chipset 4in1 Drivers from the page i linked and install (almost at the bottum).

Went to Creative to get the sound driver, but when I tried to install, I got a Couldn't detect a SoundBlaster card installed message.

So I checked it out in the device manager and it says that I have Creative AudioPCI (ES1370) SB PCI 64/128 (WDM) If that is a totally different card, I couldn't find a driver for it. It doesn't come up in their list. If it's actually the right one, well . . . it's being an idiot! I downloaded all the drivers to one folder I named PC drivers, just it case it matters. . . which I didn't think it would . . . but what do I know?!

There are two versions , as you also posted the info says "64/128" so it could be either.. i posted the link for the 128 version. Here is a link for the 64 version:

http://us.creative.com/support/downl...33&Image4.y=13

The last few times that my pc crahsed, I got a couple other errors. One is a Memory Ram problem. I've downloaded the tool for that at MS's site. But if you have a better one, I'm ready to try it. Going to run the MS one shortly.

Give Memtest a go:

http://www.memtest86.com/

Let us know how you get on. :smiley:

Zimbo

Would you also be able to attach your event log onto the site, instructions below:

START - CONTROL PANEL - ADMINISTRATOR TOOLS - EVENT VIEWER
Click on Application then click ACTION - Save log file as - give it a name and remember the location where you saved it.
Do the same for System
Attach those two files in your next post.

NeenahDee

Will do, Zimbo!

Joe5, I've downloaded three drivers for the sound card . . . none worked. Still says I don't have the right card for them. And all three of them had the same file name . . . not sure if that means anything.

Off to run the memory test.

Anita

NeenahDee

Okay, this is probably one of those 'Duh" situations, but I'm having trouble making a book disk in either floppy or CD form. Nothing happens once the disk is created and I reboot.

I followed the instructions -- such as they were -- but must be doing something wrong. Really, there isn't much, if any, info at all on which of the files to include -- I included both -- or exactly what do after creating the disk. Leave it in and reboot? Shut down virus programs? Not that it matters, for as I say, nothing happens. It all just comes back to Windows. What's supposed to happen? Will I have to sit and help it run, or does it run automatically?

Thanks!

Anita

:computer_