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benton10

Here is teh latest HJT log. I installed SP2 as well. One thing though. I went to update.microsoft.com to update secuirty files and such, and? ti isn;t working. I get a messege that says "files required to use microsoft update are no longer installed on your computer. Click here to reistall the files". I ckick, and it gois through the motions, but then it just dumps me back at the page saying I don;t have the files.
Anyway, take a look at this last log and let me know if things seem ok now. I got my wallpaper back and there are no more popups.
Thanks,
Andrew.

joe5

Youre hjt log is clean

See if this helps with the update prob:

Remove this entry with hjt:

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...lient/muweb_si te.cab?1125642212998

and then try to update windows here:

http://update.microsoft.com/windowsu...ult.aspx?ln=en

or if you want to use Microsoft update instead of windows update then click the link for that in the right bottum corner of that same page.

benton10

Windows still isn;t updating. I get the same messege as before. Thatnks for evrything else though. Am I ok to do online banking and that sort of stuff again now?
Thanks.

joe5

You could always run an extra online virus scan to be sure , see for a link in my sig below.
But that shouldn't be a prob to use online banking , i just dont know why winupdate doesnt work , it doesnt sound like its a virus or other malware prob though.

Maybe its a good idea to make a new topic in the windows section about the update prob.

joe5

This seems to work for severall people with the same prob as you:

it sounds like some of the services or the files (or both) which are required for the Windows Update service to run are no longer running or registered with the system.

Let's try stopping the services, re-registering the files used and restarting the services used for Windows Update and see if that makes a difference.

Create a new text file using Notepad or your favorite text editor and copy and paste the following lines into it:

%windir%\system32\net.exe stop bits
%windir%\system32\net.exe stop wuauserv
%windir%\system32\regsvr32.exe %windir%\system32\atl.dll
%windir%\system32\regsvr32.exe %windir%\system32\jscript.dll
%windir%\system32\regsvr32.exe %windir%\system32\msxml3.dll
%windir%\system32\regsvr32.exe %windir%\system32\softpub.dll
%windir%\system32\regsvr32.exe %windir%\system32\wuapi.dll
%windir%\system32\regsvr32.exe %windir%\system32\wuaueng.dll
%windir%\system32\regsvr32.exe %windir%\system32\wuaueng1.dll
%windir%\system32\regsvr32.exe %windir%\system32\wucltui.dll
%windir%\system32\regsvr32.exe %windir%\system32\wups.dll
%windir%\system32\regsvr32.exe %windir%\system32\wuweb.dll
%windir%\system32\net.exe start bits
%windir%\system32\net.exe start wuauserv

Save the file with a name of "WUREPAIR.CMD" someplace you will remember such as your Desktop or a directory like C:\TEMP including the quotation marks in the filename so the text editor doesn't accidentally save it with a .TXT file extension.

Run the WUREPAIR.CMD file from the Command Prompt (filename: CMD.EXE ) or by double-clicking on it.

Try accessing the Windows Update web site once more and let us know what happened. Although this change to the system should take effect immediately, you may need to reboot the system if it does not work. If it still does not work after rebooting, let us know.

Regards,

Aryeh Goretsky

From:
http://help.lockergnome.com/index.php?showtopic=37477

And also check if these files are still present and working:

Please check for the following files using the Windows Search Engine:

control.exe
rundll32.exe
wmplayer.exe
msconfig.exe
notepad.exe
shell.dll
SDHelper.dll

If any are missing or not working properly then you can download new copies from Merijn's Files and follow the instructions at that site to install them where they belong for your OS.

ladygreenwitch

:-D Hey Guys,

this thread seems like it needs splitting, the Windows Update issue is a real pain, I know I had it and the info you found is terrific Joe, so I am going to split the thread and get the Windows Update issue into General Software.

TTFN

T

joe5

Fixed:

http://www.pchelpforum.com/forum/ind...15907#msg15907

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