The usual way of doing this is to reinstall the program and then uninstall it again. If that doesn't work Look in C:\Windows for a file named UnVet32.exe, if it's still there it means that EZAV didn't uninstall correctly.
If UnVet32.exe is still in C:\Windows you'll need to boot into Safe Mode, and then click:
1. Start->Run->and type in: unvet32.exe
Pay attention to what the uninstaller displays, if it can't remove something you'll have to delete it manually.
2. Depending upon how badly the uninstaller failed after you've ran it you "may" need to manually delete the following:
* C:\Windows\AVShlExt.dll
* C:\Windows\System32\ISafeIf.dll
* C:\Windows\System32\iSafProd.dll
* C:\Windows\System32\VetRedir.dll
* C:\Windows\System32\Drivers\VetEBoot.sys
* C:\Windows\System32\Drivers\VetEFile.sys
* C:\Windows\System32\Drivers\VetFDDNT.sys
* C:\Windows\System32\Drivers\Vet-Filt.sys
* C:\Windows\System32\Drivers\VetMonNT.sys
* C:\Windows\System32\Drivers\Vet-Rec.sys
* C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
* The EZAV start menu program group located in Start->All Programs
* In the registry:
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus
If EZAV is the only eTrust software you've ever installed it should be safe to remove in the registry:
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates
If you had to manually remove any files run UnVet32.exe again to see what it displays. If it displays a successful message it will delete itself, thus a complete uninstall.