Lol funny thing, i managed to download the setup from the afflicted PC and install the program but when i load it, it says its 'Connecting to the Port Detective Server' which naturally it cant do...

I guess whichever port it connects to its server on is being blocked, although interestingly an alert from Norton came up asking if i want to allow the program and obviously i selected yes so i dont see why it should be!
Below is a picture of the machine in question with the error i recieve.
http://img149.imageshack.us/img149/5666/screenyhl6.jpg
I did however run the program on my other PC and heres a picture of the results...
http://img150.imageshack.us/img150/3320/portstl6.jpg
...although thinking about it, that probably wasnt the most helpful thing to do as that computer doesnt have a problem.
Not really sure what the next step is, i really appreciate you trying so hard to help me

ive posted this same question on 3 other forums and you're the only person whose replied despite many views.