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Firewalls - [Pending] Help!!! posted in the Security & Safety forums; Ok so I am trying to install Zone Alarn Free but it keeps giving me this error message and I don't know how to fix it. Setup is unable to ...

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  #1  
Old 06-06-2006
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Default [Pending] Help!!!

Ok so I am trying to install Zone Alarn Free but it keeps giving me this error message and I don't know how to fix it.

Setup is unable to log into the truevector service. Install cannot continue without logging into the truevector service.
Please use the service manager to shut down the true vector service then restart the installer program


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Old 06-06-2006
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Howdy Plasticlipgloss,
Do you have another instance of ZA running? If so bring up your task manager and close down truevector from there and try installing. Or uninstall ZA from add remove programs and reinstall. seems maybe it installed half way.


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Old 06-06-2006
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zone alarm is completely uninstalled, i am trying to re-install it when I get this message.


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Old 06-06-2006
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when you bring up your task manager is vector running?


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Old 06-06-2006
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what would the process be called? This is all that is running... http://i72.photobucket.com/albums/i1...s/untitled.jpg


  #6  
Old 06-06-2006
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your right it is not in there.. Have you rebooted your pc since uninstallinn ZA? And you have some unkown programs running in there as well. I would download hijackthis in my sig and post a log as well.


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