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Email & Spam Issues - Help default Email will now NOT open!! posted in the Web & Networking forums; System XP media Have been using Microsoft Office outlook 2007 as default email for over two years...worked fine this morning,yet this afternoon when I clicked on shortcut to open email ...


 

Old 02-07-2010   #1
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Default Help default Email will now NOT open!!

System XP media

Have been using Microsoft Office outlook 2007 as default email for over two years...worked fine this morning,yet this afternoon when I clicked on shortcut to open email the shortcut disappeared ,and although Office outlook attempted to open
the following message was displayed

""cannot open your default email folder.The server is not available.Contact Admin if problem persists"

Now i can run my old Outlook express so server is not the problem....Please advises as how I can restore Office Outlook 2007 as it contains unanswered emails plus all stored contacts.

Incidentally have attempted restore but did not work??
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Old 02-07-2010   #2
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Default Re: Help default Email will now NOT open!!

Hey Caskin, welcome back!

I have opened your thread to gain a techs input for you

Someone will be with you as soon as they can!

Regards,

Smokeycheech
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Old 02-07-2010   #3
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Default Re: Help default Email will now NOT open!!

Welcome back, Caskin!

I've found 2 things on the Internet regarding this:

Start->run..then type the following -> "Outlook.exe /resetnavpane

OR

Try running SCANPST.EXE, default locations for this tool in Outlook 2007 are:

Outlook 2007
32-bit Windows; C:\Program Files\Microsoft Office\Office12
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office12

Last edited by DCiAdmin; 02-07-2010 at 06:34 PM.
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Old 02-08-2010   #4
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Default Re: Help default Email will now NOT open!!

Originally Posted by DCiAdmin View Post
Welcome back, Caskin!

I've found 2 things on the Internet regarding this:

Start->run..then type the following -> "Outlook.exe /resetnavpane

OR

Try running SCANPST.EXE, default locations for this tool in Outlook 2007 are:

Outlook 2007
32-bit Windows; C:\Program Files\Microsoft Office\Office12
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office12
What can I say!You have done it again! Can only once again say how pleased that I am with the correct and unbiased assistance,plus congratulate you on a very professional site
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Old 02-08-2010   #5
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Default Re: Help default Email will now NOT open!!

Great work DCi and thank you for the kind words caskin.

Marked as Solved.
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