Server error 0x80040115 - PC Help Forum - Free Computer Help, Windows, Hardware, Software and more!

DMagz · #1 1 Week Ago

Need help fast!

I've tried everything. We have a network of about 5000 people. We're having problems with all users that run Outlook 2003 (we also have users with Outlook 2007). Those with Outlook 2003 get the server connection error. We've tried the follow

DNS flush
Disabling Cached mode

Please help with suggestions as soon possible.

Thank yoU!!!

Jelly Bean · #2 1 Week Ago

Hello and welcome to PC Help Forum.

What is the full error you are reciving?

Did you do this in command prompt?Type in ipconfig /flushdns and hit enter?

What operating system are you using?

Have you downloaded latest service pack for outlook?

RPC data may be blocked, and Outlook may not start in Windows Server 2003 with SP1

http://www.pchelpforum.com/windows-s...x80040115.html

DMagz · #3 1 Week Ago

What is the full error you are reciving?
0x80040115 Outlook is trying to retrieve data from the Microsoft Exchange Server

Did you do this in command prompt?Type in ipconfig /flushdns and hit enter?
Yes it says it is succesful - opened Outlook but no chanage

What operating system are you using?
XP

Have you downloaded latest service pack for outlook?
SP3 is installed

Jelly Bean · #4 1 Week Ago

Try this:Download details: Exchange Troubleshooting Assistant

Did you read this link:RPC data may be blocked, and Outlook may not start in Windows Server 2003 with SP1

It holds downloads and fix,s

0x80040115: The connection to the Exchange Server computer was lost. This message may indicate that there is a network problem or your Exchange Server computer is offline.

Outlook 2007 Solution Center

could you also check event viewer for any error codes please.

DMagz · #5 1 Week Ago

The only issue is that everything was running smoothly - all of the sudden these issues hit us. I'll try the troubleshooting tool you gave me.

Thanks

DMagz · #6 1 Week Ago

Still having issues! I can not use the tool you gave me becuase our Exchange server resides in a central location, out of our control.

Any other troubleshooting tools/techniques for this issue??

Jelly Bean · #7 1 Week Ago

Hvae you contacted the people who run your server?Or who manages your network?

Ok I am now lost on this one,I will see if another member can help you out?

Hengis · #8 1 Week Ago

our Exchange server resides in a central location, out of our control.

Hi there,

If you have ruled out local connectivity issues and this is effecting multiple users then the problem will more than likely exist on the exchange server. You won't be able to fix the issue if you cannot see or work on the exchange server.

From another source with the same issue - upon advice from MS:

- Restart the Microsoft Exchange Server Information Store service
- Run eseutil /d to perform an offline defrag of the database
- Run isinteg

Initially the restart of the Information Store service seemed to resolve the
issue immediately. The other two items were more to make sure no other issues
were going to make the problem return.