i'm having trouble ... i know this should be simple but i've lost my touch over the last year ... i just started a job as a tech ... for some reason i've forgotten alot of things about software i used to know

can anyone give me some help with swapping someones e-mail from outlook express into actual outlook? i'm sure they want contact lists and all of that done. is there a way to find out thier e-mail server from express? or copy thier "profile" directly into outlook?

also they cant recieve e-mails and for some reason believe with outlook they can

3rd ... he cant open attatchments ...reason stated "spyware sends to junkmail" never heard of such

please help ... my job depends on it

thanks,
troy thornhill

Welcome to PC Help Forum

If the Outlook Express installation is on the same PC as the Outlook installation then try using file -> export in OE then file -> import in Outlook. Do the same for message/calendar/contacts.
When you say email server..are we talking about Exchange server or do you mean an ISP server (POP3 etc)?

As to your 3rd point, I would suggest (when you have proven that the data transfers over AND have a backup of it) that you completely remove Outlook and re-install it with any required new settings.
Me either but you could check to see if he has a rule set up that uses the in-built spam filter in Outlook and simply moves those mails to another folder.

thank you ... i really just need to be reminded ... now for the server .. i have no idea ... i haven't been told ... is this info he's expected to give me? the problem is my boss can find this info out and i think he expects me to

Like I said, it depends on the connection. If you are connecting to a server (be it ISP or local Exchange) then you will need all of the details (including address etc) before you can go anywhere with it.

thank you ... this really helped ... i can figure it out from here i believe ..

if nothing else you made me a little more sure of myself which is really all i need

thanks again

Well, you know where we are in the future

See you again Troy.