Hi,

I am a self employed photographer who only ever sends emails to individual friends and clients, occasionally I send a group email to friends but NEVER have I ever sent anything resembling Spam.

Problem is now that a large percentage of my emails are not being delivered because my IP address is listed under a whole bunch of anti-spam companies.

My ISP blames them, my host blames my ISP and the anti-spam companies don't care at all.

I have figured it's not my domain name as I can send from the same email address from my Treo. My ISP suggested I clean my laptop which I did, in fact a complete format. They also suggested I renew my IP Address through ipconfig at the command prompt.

When I do that, it seems everything is OK again and I can send emails to recipients who I previously couldn't. But about ten minutes later though it reverts back to the same problem.

Can anyone offer some help, this is extremely frustrating.

Thanks,

Darrin

This is typical of a message I get back although sometimes I get no notification at all.

Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host mail.pennmarhaus.com[213.86.240.250] said: 550
5.7.1 This system has been configured to reject your mail. An IP address
(87.201.62.122) found in the message's 'Received:' headers is listed by the
lookup site 'sbl-xbl.spamhaus.org.'. (in reply to end of DATA command)

Welcome to PCHF DarrinJ!

This is a known problem, it is likely you have been infected and then your email account has been used to send out spam automatically. Im not sure how to fix this, but one of our tech team should be able to help you.

Chris

Hi Darrin,

If you goto DNS Stuff: DNS tools, DNS hosting tests, WHOIS, traceroute, ping, and other network and domain name tools. you can unblock your ip address - or call your ISP and tell them what's happening.

Also follow the prework link in my signiture and post the resulting logs to make sure your computer is clean.

the main reason people are not reciveing your emails is because you have no reverse DNS entry wich means most emails servers will reject your email that you send to it. i hope this information helps

Thanks but that poses another question, how DO I get reverse DNS entry?

you have to talk to your isp for them to set ut up for you. this is a static ip you are useing is't it?