
Hi Nicholas,
I got an email response back from the Hotmail department of MSN. I know that is not the type of mail you are using, but it was the closest choice available.
Please PM me with the following requested information
What is the Hotmail sign-in name in question?
What is the site or e-mail program that he is using to gain access to his account (
www.hotmail.com,
www.msn.com, MSN Messenger, Outlook Express, etc).
I realize that you click on the little butterfly etc. but can you look at the top of the screen when your mail is open, or the top of the dialog box when you log into your mail to determine the program you are using to view your mail.
Look forward to your reply,
TTFN
LGW