DVD/CD Rom

George001 · 08-21-2009

I am running window xp, My Cd and DVD rom was working o.k until i was burning a file on the Cd rom I got a message saying the disk is unusable insert another empty disk or another Brand disk.
I inserted a new disk also different brand disk but got the same result.
now the Cd rom and the DVd rom only shows up sometimes in Devise Manager and My Computer , other times only one of the rom show up and sometimes none.
a ) I uninstalled both Roms and restart the computer but it did not reinstall the roms
b) I run Hardware Wizard it found both roms and installed them but soon after they disappear again.
c) I opened the pc and disconnect both roms and restart the pc then reconnected the roms and restart the pc again both roms were installed and worked properly but some how they disappear again.
Can anyone advise what could be causing the problem and how to correct it.?

Xeno1 · 08-22-2009

Try uninstalling any burning software that you may be using and then reboot. That should solve the disappearing drives. After that you can reinstall the burning software again.

George001 · 08-24-2009

Thanks for your help , I got them working but I noticed that when I play a video or music Cd they would play for about 3 minutes them freeze may or may not start again after about a minute and then freezes again.
Do you have any idea why this is happening.?

Xeno1 · 08-24-2009

Have you tried checking to see if your drives have a firmware update? For whatever reason, burning software seems to occasionally make CD/DVD drives go nuts and a firmware update can usually get them going again.

George001 · 08-24-2009

Thanks for your reply but I don't know what is a FIRMWARE or how to update it.

Xeno1 · 08-24-2009

Just go to the website for your drive/drives and search for them the same way you would search for new drivers. If your drives don't have the name or model on them you can usually find it by going in to control panel - system -device manager and then hit the + on dvd/cd rom drives and it will tell you the make and model.

George001 · 08-25-2009

My DVD make and model is: Compaq DVD-Rom DVD-115 and
CD Rom is IDE-CD R/RW 8x4x32
When I go to the websites I saw several different drivers under the same make and model so I am confused.
Also I saw one software on one of the site that will update all your driver for the pc , Do you ever here of such software or its just a scam.??

08-21-2009	#1
George001 Gold Member Join Date: Apr 2008 Posts: 271 PC Experience: Beginner	DVD/CD Rom I am running window xp, My Cd and DVD rom was working o.k until i was burning a file on the Cd rom I got a message saying the disk is unusable insert another empty disk or another Brand disk. I inserted a new disk also different brand disk but got the same result. now the Cd rom and the DVd rom only shows up sometimes in Devise Manager and My Computer , other times only one of the rom show up and sometimes none. a ) I uninstalled both Roms and restart the computer but it did not reinstall the roms b) I run Hardware Wizard it found both roms and installed them but soon after they disappear again. c) I opened the pc and disconnect both roms and restart the pc then reconnected the roms and restart the pc again both roms were installed and worked properly but some how they disappear again. Can anyone advise what could be causing the problem and how to correct it.?

08-22-2009	#2
Xeno1 Tech Member Join Date: Jul 2009 Location: In the middle of a corn field somewhere Posts: 1,220 PC Experience: Very Experienced	Re: DVD/CD Rom Try uninstalling any burning software that you may be using and then reboot. That should solve the disappearing drives. After that you can reinstall the burning software again.

08-24-2009	#3
George001 Gold Member Join Date: Apr 2008 Posts: 271 PC Experience: Beginner	Re: DVD/CD Rom Thanks for your help , I got them working but I noticed that when I play a video or music Cd they would play for about 3 minutes them freeze may or may not start again after about a minute and then freezes again. Do you have any idea why this is happening.?

08-24-2009	#4
Xeno1 Tech Member Join Date: Jul 2009 Location: In the middle of a corn field somewhere Posts: 1,220 PC Experience: Very Experienced	Re: DVD/CD Rom Have you tried checking to see if your drives have a firmware update? For whatever reason, burning software seems to occasionally make CD/DVD drives go nuts and a firmware update can usually get them going again.

08-24-2009	#5
George001 Gold Member Join Date: Apr 2008 Posts: 271 PC Experience: Beginner	Re: DVD/CD Rom Thanks for your reply but I don't know what is a FIRMWARE or how to update it.

08-24-2009	#6
Xeno1 Tech Member Join Date: Jul 2009 Location: In the middle of a corn field somewhere Posts: 1,220 PC Experience: Very Experienced	Re: DVD/CD Rom Just go to the website for your drive/drives and search for them the same way you would search for new drivers. If your drives don't have the name or model on them you can usually find it by going in to control panel - system -device manager and then hit the + on dvd/cd rom drives and it will tell you the make and model.

08-25-2009	#7
George001 Gold Member Join Date: Apr 2008 Posts: 271 PC Experience: Beginner	Re: DVD/CD Rom My DVD make and model is: Compaq DVD-Rom DVD-115 and CD Rom is IDE-CD R/RW 8x4x32 When I go to the websites I saw several different drivers under the same make and model so I am confused. Also I saw one software on one of the site that will update all your driver for the pc , Do you ever here of such software or its just a scam.??

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