Hi, i have a problem with my CD/DVD burner. firstly for a while now it has not been able to burn anything. when I insert a blank disc it does not autorun and when i click on the disk it says used space 0 bytes, free space 0 bytes and the cd icon is all blue as if its a used disc.
i have tried several different brands of blank disc but no joy. it has been reading cds and dvds fine...until today.
when i put in a disc of jpeg pictures it does not autorun it and has the same mesage as i get with my blank discs. if i double click the d drive it simply opens up a blank white screen. my other pictures cds work fine however.
any ideas would be greatly appreciated - do i need to buy a new cd/dvd burner?
i am using XP if that helps at all and i have checked device manager to make sure there are no errors on my drives.

Hello Saleem Welcome to PCHF

The first thing to try is to see if you can boot to a disk. Make sure your BIOS is set to boot to your DVD drive, then put a bootable disk in (Windows XP disk, diagnostic tool, etc).

If you are unable to boot to a disk, then your drive is probably bad, since I doubt you have changed the jumpers anytime recently.

If it boots to a disk, then you probably have a software issue causing it to not read disks. If you can get it to boot, then try this fix in Windows - You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

Hope that helps!