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CD & DVD Burning - Can't burn CDs posted in the Hardware forums; Ok well when I first got my laptop the CD drive was having problems, it would cut out and stop functioning ( read here ), so I went in and ...

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  #1  
Old 06-02-2007
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Default Can't burn CDs

Ok well when I first got my laptop the CD drive was having problems, it would cut out and stop functioning (read here), so I went in and got the drive replaced and it seemed to have been working great since I got it. Everything was reading fine with no errors. Well now I'm trying to burn a disc and the thing keeps failing every time. I've tried multiple programs and tried burning completely different things from audio cds to data. Everything fails. Could this be another hardware problem or is it a software problem? Maybe I need to install drivers for the new drive (because I don't think it's the exact same one as the original)? Any ideas?


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Old 06-02-2007
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You probably do need the drivers, if a disk came with the drive then you should install the driver from the disk, if it didn't then we will find you one. What is the make and model of your drive?


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No, it didn't come with a disk.

The model says TSSTcorpCD/DVDW TS-L532M.


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Ok, I think I've found a driver for it. Download this: http://www.tsstorage.com/tech_e/cdromdre.exe. Run it and then you should be able to burn cds!

Thanks,
Adam


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Old 06-02-2007
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Hmm. You're sure that's it?

In the readme it has a bunch of models that it says it applies to and mine is not listed.

It also says "This device driver does not support writing ability."


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You should contact where you got it and ask them for a driver. They will probably tell you to contact the manufacturer but it is worth a shot. The windows driver cannot write disks and that is what that "This device drvier does not support writing ability is about".

Good luck,
Adam


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Old 06-09-2007
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Ok well I finally got around to taking it in today and the guy tells me it doesn't need drivers. So then I asked him why it wouldn't burn and he basically told me he didn't know. He put in a DVD and was able to burn a couple of the Vista music tracks, burning it straight in Windows. Unfortunately for me, that means that he has an excuse to not give me a new drive (notice how I use the word excuse, rather than reason). So then I tell him it will not work in any other program and then he goes off about how it's all Vista's fault, even though I can do all this with no problems on my desktop. Then he just started giving me a bunch of sh*t and refused to help me anymore and said there was nothing that could be done so I just left. I honestly can't believe I have to deal with this bullsh*t.

So, what do I do now? Should I just scrap the drive and buy a new one hoping it works? I'm pis*ed off that I'd even have to do that considering this is a brand new laptop. Ugh.



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