Solved: 0xc0190036-tssysprep.dll error

redneckbcer · 10-16-2009

I have a dell Dimension desktop using Vista premium. Two days ago a critical update came from Microsoft for SP1. I downloaded the update & when it was done the pc restarted & this is where I have the problem. It looked like it was going to boot up then this update would run, then would stop at "0xc0190036 4071/86293 (tssysprep.dll)"
I phoned Dell support & they walked me through some steps but could not get it running. I took some pictures when in the command prompt what they did. I have some valuable files, I don't want to loose them. Any help on this would be much appreiciated. Thanks

georgeks · 10-16-2009

Hi

If the .dll is corrupt, download it from here.

Maybe copying the file back will solve your problem

Xeno1 · 10-16-2009

Can you boot in to safe mode? If you can, try doing a system restore to a point before the critical update.

redneckbcer · 10-16-2009

When I go to safe mode it gets the Microsoft logo with the greenbars coming up @ the bottom of the screen, then it goes to the update download then stops where I have 0xc0190036-tssysprep.dll error. I can't go any farther than that. I will be home after work to see if there are any other ideas. Thanks

Smokeycheech · 10-16-2009

Hello Redneck, did you try Georgeks suggestion?

redneckbcer · 10-17-2009

How do you enter tssysprep.dll when I can't access any files?

georgeks · 10-17-2009

You start from the installation CD/DVD, then press F8, and select
Safe Mode with Command Prompt.

You copy the tssysprep.dll from wherever you have it downloaded/saved, in the folder setup, located in C:\Windows\System32

PS: The slice is from my system, Windows Vista Ultimate

10-16-2009	#1
redneckbcer Bronze Member Join Date: Feb 2007 Posts: 32	0xc0190036-tssysprep.dll error I have a dell Dimension desktop using Vista premium. Two days ago a critical update came from Microsoft for SP1. I downloaded the update & when it was done the pc restarted & this is where I have the problem. It looked like it was going to boot up then this update would run, then would stop at "0xc0190036 4071/86293 (tssysprep.dll)" I phoned Dell support & they walked me through some steps but could not get it running. I took some pictures when in the command prompt what they did. I have some valuable files, I don't want to loose them. Any help on this would be much appreiciated. Thanks

10-16-2009	#2
georgeks Tech Support Team Join Date: Sep 2006 Location: The Netherlands Posts: 1,626 PC Experience: Some...	Re: 0xc0190036-tssysprep.dll error Hi If the .dll is corrupt, download it from here. Maybe copying the file back will solve your problem __________________ You are, What you do, When it Counts

10-16-2009	#3
Xeno1 Tech Member Join Date: Jul 2009 Location: In the middle of a corn field somewhere Posts: 1,223 PC Experience: Very Experienced	Re: 0xc0190036-tssysprep.dll error Can you boot in to safe mode? If you can, try doing a system restore to a point before the critical update.

10-16-2009	#4
redneckbcer Bronze Member Join Date: Feb 2007 Posts: 32	Re: 0xc0190036-tssysprep.dll error When I go to safe mode it gets the Microsoft logo with the greenbars coming up @ the bottom of the screen, then it goes to the update download then stops where I have 0xc0190036-tssysprep.dll error. I can't go any farther than that. I will be home after work to see if there are any other ideas. Thanks

10-16-2009	#5
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,380 PC Experience: Learning more every day!	Re: 0xc0190036-tssysprep.dll error Hello Redneck, did you try Georgeks suggestion? __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

10-17-2009	#6
redneckbcer Bronze Member Join Date: Feb 2007 Posts: 32	Re: 0xc0190036-tssysprep.dll error How do you enter tssysprep.dll when I can't access any files?

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