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| Anti-Virus - please help i cant run any anti virus posted in the Security & Safety forums; every time i try to run anti virus it shuts down. it says i am not the administrator. also my searches get redirected and i tried to run the rootrepeal ... |
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#1 |
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Bronze Member
![]() Join Date: Sep 2009
Posts: 6 PC Experience: Some Experience
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every time i try to run anti virus it shuts down. it says i am not the administrator. also my searches get redirected and i tried to run the rootrepeal and it shut down in the middle of the scan. now it wont let me open the program. i know i have a virus but dont know how to fix it. please help me.
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#2 |
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Bronze Member
![]() Join Date: Sep 2009
Posts: 6 PC Experience: Some Experience
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i wont be back online till 10pm tomorrow night so if someone could help me then that would be great..........
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#3 |
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Moderator
![]() Join Date: Apr 2007
Location: Plymouth.England
Posts: 1,861 PC Experience: to learn a little, I messed up a lot
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Hi mrlovelife and welcome to the forum,
I've moved you to the Antivirus pages of the forum which will bring you to the attention of the Security team who are better able to advise you of your next course of action, I ve also marked this as Open which should encourage a quicker response. Thanks for your patience |
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#4 |
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Tech Team Leader
![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 6,179 PC Experience: Perpetual Student
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Two thoughts MrLoveLife,
You could try to run the AV/antimalware tools in Safe Mode with Networking (accessed by pressing F8 after reboot). That will retain your Internet connection and permit you to post the logs once they are obtained. or You might try copying and renaming the EXE for the AV/antimalware tools to xxx.exe. Why COPY and RENAME and not just rename only? Many times, the AV or antimalware tool will require a reboot to complete the clean-up. Upon reboot, the tool will look to start itself to finish its work. It won't be able to do that if the original file name isn't there. Best of luck! You will find a link to PreWork in my signature line. The logs produced by the tools recommended in that will give our Security staff a clear view of the issues in your PC.
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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