Our November Competition
User Reviews - Add Yours!
The PCHF Lounge
Go Back   PC Help Forum » Security & Safety » Anti-Virus
Register for a Free Account

Anti-Virus - please help i cant run any anti virus posted in the Security & Safety forums; every time i try to run anti virus it shuts down. it says i am not the administrator. also my searches get redirected and i tried to run the rootrepeal ...


Reply
Recommended Driver Scanner
Old 09-30-2009   #1
Bronze Member
 
Join Date: Sep 2009
Posts: 6
PC Experience: Some Experience
Unhappy please help i cant run any anti virus

every time i try to run anti virus it shuts down. it says i am not the administrator. also my searches get redirected and i tried to run the rootrepeal and it shut down in the middle of the scan. now it wont let me open the program. i know i have a virus but dont know how to fix it. please help me.
mrlovelife0526 is offline   Reply With Quote
Advertisement - Register to Remove

Old 09-30-2009   #2
Bronze Member
 
Join Date: Sep 2009
Posts: 6
PC Experience: Some Experience
Default Re: please help i cant run any anti virus

i wont be back online till 10pm tomorrow night so if someone could help me then that would be great..........
mrlovelife0526 is offline   Reply With Quote
Old 09-30-2009   #3
Moderator
 
driver_ian's Avatar
 
Join Date: Apr 2007
Location: Plymouth.England
Posts: 1,861
PC Experience: to learn a little, I messed up a lot
Default Re: please help i cant run any anti virus

Hi mrlovelife and welcome to the forum,
I've moved you to the Antivirus pages of the forum which will bring you to the attention of the Security team who are better able to advise you of your next course of action, I ve also marked this as Open which should encourage a quicker response.
Thanks for your patience
Comments on this post
Crush agrees: Thanks :)
__________________
There's teamwork in Moderation.......I will always do my best to help.
Prework


driver_ian is offline   Reply With Quote
Old 09-30-2009   #4
Tech Team Leader
 
DCiAdmin's Avatar
 
Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 6,179
PC Experience: Perpetual Student
Default Re: please help i cant run any anti virus

Two thoughts MrLoveLife,

You could try to run the AV/antimalware tools in Safe Mode with Networking (accessed by pressing F8 after reboot). That will retain your Internet connection and permit you to post the logs once they are obtained.

or

You might try copying and renaming the EXE for the AV/antimalware tools to xxx.exe. Why COPY and RENAME and not just rename only? Many times, the AV or antimalware tool will require a reboot to complete the clean-up. Upon reboot, the tool will look to start itself to finish its work. It won't be able to do that if the original file name isn't there.

Best of luck! You will find a link to PreWork in my signature line. The logs produced by the tools recommended in that will give our Security staff a clear view of the issues in your PC.
Comments on this post
Crush agrees: Good ideas. Thanks
__________________
DCiAdmin
PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker
Thank you for entrusting your system to PCHF!
DCiAdmin is offline   Reply With Quote

Reply

Bookmarks

Tags
anti, Open:, Pending:, run, virus
Similar discussions...
Thread Thread Starter Forum Replies Last Post
Resolved: pc crash with anti virus/ anti spyware waxattackisbackjack Blue Screen Errors 23 05-14-2009 05:17 PM
Pending: Virus won't let me open or run any anti-virus luna [Pending] HJT Logs 8 04-02-2009 06:11 AM
How to remove anti-virus and anti-Trojan software? tech1268 Anti-Virus 3 06-06-2006 07:29 PM
Microsoft Anti-Spyware Deleting Norton Anti-Virus joe5 Security Watch 1 03-04-2006 06:05 PM
[Fixed] Norton Anti virus won't remove virus kloud Anti-Virus 3 01-21-2005 10:42 AM

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On




All times are GMT. The time now is 01:34 PM.
Powered by vBulletin
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2