Hi, i've been trying to fix this problem for 2 days straight and haven't had any luck, so if I could get some help that'd be really nice.

When I turn my computer on I get this message that says System Shutdown then it counts down from 60 seconds. I've tried a few things at that point, i've tried to go to start, run, cmd, then do the shutdown -a thing, but my computer wont load quick enough in that 60 seconds to do that. I've tried using control alt delete and deleting the files avserve.exe avserve2.exe and skynetave.exe but I couldn't find any of those.

I tried another route by going into safe mode, with and without networking. I tried running AVG an anti-virus program through safe mode and it didn't detect anything. I ran another program called something like symantec which couldn't find anything. I then tried to DL a few other lsass.exe removal tools but I got error messages that said "The memory could not be 'read'".

I've also tried downloading install patches that are suppose to help with the LSASS virus but again I get the error message the memory could not be 'read'.

I followed some instructions online to remove the registry entries but when I went to the folder to remove them, nothing was there.

I tried deleting the inffected folders but I couldn't find them, and I tried using the search tool to find them but it isn't working (I think maybe because im in safe mode).

Anyways, thats everything i've tried so far. Thanks in advance for any advice.

EDIT: Please read the rules. Only Security Team members are allowed to give malware removal advice.

Regards,
Crush
PCHF Security Team Leader

Hey there Bobby,

Would you mind following the Prework link in my signature? In Safe Mode running MBAM and HJT should clean up some junk.

Youll need a USB stick or a CD to get the files and another computer since youre having issues in Normal Mode.

If you have any questions or issues please let me know