Scan your PC for Errors

Member Panel


Sponsors and Ads

Noticeboard

PC Forum PC Help Forum » Security & Safety » Anti-Virus » "no internet connection"

Anti-Virus - "no internet connection" posted in the Security & Safety forums; I have had problems with a couple of different anti-virus software, they are having problems "seeing" my internet connection. I have no problem with IE and surf the net just ...

JOIN US NOW to remove these Ads

Post New Thread  Reply
  #1  
Old 09-17-2008
Bronze Member
 
Join Date: Sep 2008
Location: Three Rivers, MI
Posts: 3
PC Experience: PC Illiterate
lminor82 - See this Members User comments on their Profile page
Default "no internet connection"

I have had problems with a couple of different anti-virus software, they are having problems "seeing" my internet connection. I have no problem with IE and surf the net just fine, but when the anti-virus program tries to update, it tells me that there is no internet connection. I have DSL. Anybody have any suggestions??


  #2  
Old 09-17-2008
Jelly Bean's Avatar
Moderation Team Leader
My PC
 
Join Date: Feb 2008
Location: Swansea
Posts: 7,431
PC Experience: I Try My Best.
Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page Jelly Bean - See this Members User comments on their Profile page
Send a message via MSN to Jelly Bean Send a message via Yahoo to Jelly Bean Send a message via Skype™ to Jelly Bean
Default re: "no internet connection"

Hello and welcome to PCHelpForum.

We have a great Tech/Security Teams who will help you on your issues.

But firstly could please list the Virus scanners you have installed on your computer.

Having 2 or more of these scanners on your computer can cause conflict.

Now some Antivirus scanner servers can be realy busy at times and this then stops updates downloading.Have you tried the update service a little later in the day?

Please be patient Tech/Security Team are busy at the moment but they will give you a helping hand soon.

JB.


__________________
It is all in the hardware..........................................
Sources:
Microsoft Home Page /Seagate Home Page /Petri Home Page

PCHF Rules / Home Page / Prework /Windows Vista Home Page / XBOX360 / Test your Internet Speed
  #3  
Old 09-18-2008
Tech Support Team
 
Join Date: Jan 2008
Posts: 1,367
PC Experience: Very Experienced
DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page
Default re: "no internet connection"

Hi lminor82,

What version of windows are you using? Also as Jelly Bean said if you have more than one anti-virus running it can cause problems, uninstall them and leave just one.

Please try the following in Internet Explorer. Click Tools > Internet Options
Click the Connections tab. Click LAN Settings. Try ticking or unticking Automatically detect settings. Reboot. Does this help?

Try temporarily disabling the Windows Firewall or any other firewall you may have running.


  #4  
Old 09-19-2008
Bronze Member
 
Join Date: Sep 2008
Location: Three Rivers, MI
Posts: 3
PC Experience: PC Illiterate
lminor82 - See this Members User comments on their Profile page
Default Re: "no internet connection"

ok. My windows is Windows XP Professional; Service Pack 3.
Was recently update to SP3 (didn't help my problem)

I had Norton AV several years ago and didn't like it, I switched to AVG and liked it, worked great for a year, then when I went to buy another year of updating, they suggested the newer version, so I bought the newer version.

That version, wouldn't update , plus I didn't like it, it slowed the whole system down. So I swithed to Trend Micro Internet Security 2008. During instalation it told asked if it could delete the other security software, Norton, Spybot, AVG, and ad-aware. SO I did.

Now my internet connection is working fine (so I was afraid to do a automatic detect interet connection) but the Trend micro will tell me there is no internet connection. I have tried to fix problem with trend micro a couple of times, unsuccessfully, so I thought I'd ask around.

Thanks


  #5  
Old 09-20-2008
Tech Support Team
 
Join Date: Jan 2008
Posts: 1,367
PC Experience: Very Experienced
DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page DIIRE - See this Members User comments on their Profile page
Default Re: "no internet connection"

Check the following:

Click Start > Control Panel > Internet Options
Click LAN Settings - Tick Automatically detect settings > Click OK > Click OK

See if your antivirus can update now - you may need to reboot your pc.

Please post back if this doesn't work.


  #6  
Old 09-23-2008
Bronze Member
 
Join Date: Sep 2008
Location: Three Rivers, MI
Posts: 3
PC Experience: PC Illiterate
lminor82 - See this Members User comments on their Profile page
Default Re: "no internet connection"

well, that didn't work. Getting the same messages.



Reply
Satellite TV on your PC - over 3000 Channels! Click Here!

Bookmarks

Tags
antivirus , connection , no internet connection , open , problems , software

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

All times are GMT +1. The time now is 10:21 AM.
Powered by vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC7
All Graphics & Content Copyright © 2004-2008 - PC Help Forum.com


Back to Top